Senior Network Engineers Fail To Follow Rule Zero, Company Wastes Thousands Of Dollars

Man, this is one of those outrageous tech support tales that almost seem too full of cluelessness to be real life. We have what seems to actually be a perfectly reasonable CEO who ends up being strung along for an ungodly long amount of time, because multiple senior network engineers are unable to put their heads together to resolve a rudimentary tech issue. The thing about taking video calls is if you want folks to be able to see/hear you, you've got to allow for those functions to run on your phone. You'd think this would be common sense, but hey, some tidbits of common knowledge are lost on folks. At least the matter was resolved. 

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