Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate.

The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges, just like any other profession, but nothing could have prepared him for the haughty guest who stormed into the hotel, demanding service, arguing he was entitled to it as a paying guest. Having said that, be sure to read the story below if you're interested in learning the specifics of what happened between OP and the entitled guest! After you're done reading, don't forget to check out the story of the guy who pays and singles out a customer who tries to cut in line!

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Author image for Sienna Varady Sienna Varady
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