Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate.

The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges, just like any other profession, but nothing could have prepared him for the haughty guest who stormed into the hotel, demanding service, arguing he was entitled to it as a paying guest. Having said that, be sure to read the story below if you're interested in learning the specifics of what happened between OP and the entitled guest! After you're done reading, don't forget to check out the story of the guy who pays and singles out a customer who tries to cut in line!

Like what you see? Follow our WhatsApp channel for more.

Author image for Sienna Varady Sienna Varady
Advertisement

Stay up to date by following us on Facebook!

Tags

customer service workplace-stories hotel Professional At Work karen-customer work tales from the front desk reddit story entitled customers Reddit tales from your server entitled people
Scroll down for the next article

Also From FAIL Blog

Trending Now

20+ Job interviewers who were stunned by their entitled candidates: 'This job is beneath me. Call me when you have something good available'

20+ Job interviewers who were stunned by their entitled candidates: 'This job is beneath me. Call me when you have something good available'

01
Employee gets excluded from team lunch due to her dietary restrictions, she confronts manager, leading to tension in the office when team backs her up: ‘I thought I was being considerate’

Employee gets excluded from team lunch due to her dietary restrictions, she confronts manager, leading to tension in the office when team backs her up: ‘I thought I was being considerate’

02
'I decided to quit on the spot instead of giving them 2 weeks notice': 20+ Employees who quit their toxic jobs and abandoned their bad bosses

'I decided to quit on the spot instead of giving them 2 weeks notice': 20+ Employees who quit their toxic jobs and abandoned their bad bosses

03
‘What's the point?’: Top employee steps down from organizing ‘fun’ office activities after boss accuses them of being a negative influence on coworkers, leaving the office in disarray

‘What's the point?’: Top employee steps down from organizing ‘fun’ office activities after boss accuses them of being a negative influence on coworkers, leaving the office in disarray

04
Parents get mad at mother for giving 13-year-old girl's softball team pizza and "junk food" at a sleepover: 'It’s 15 girls, so I figured it was easiest because these [foods] feed a lot of children'

Parents get mad at mother for giving 13-year-old girl's softball team pizza and "junk food" at a sleepover: 'It’s 15 girls, so I figured it was easiest because these [foods] feed a lot of children'

05
'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

06
Advertisement