Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate.

The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges, just like any other profession, but nothing could have prepared him for the haughty guest who stormed into the hotel, demanding service, arguing he was entitled to it as a paying guest. Having said that, be sure to read the story below if you're interested in learning the specifics of what happened between OP and the entitled guest! After you're done reading, don't forget to check out the story of the guy who pays and singles out a customer who tries to cut in line!

Like what you see? Follow our WhatsApp channel for more.

Author image for Sienna Varady Sienna Varady
Advertisement

Stay up to date by following us on Facebook!

Tags

customer service workplace-stories hotel Professional At Work karen-customer work tales from the front desk reddit story entitled customers Reddit tales from your server entitled people
Scroll down for the next article

Also From FAIL Blog

Trending Now

'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

01
Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

02
Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

03
Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

04
'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

05
Employee keeps doing entitled coworker's work, gets even by keeping her from taking her break: 'She's just itching to run out of here, but she can't leave'

Employee keeps doing entitled coworker's work, gets even by keeping her from taking her break: 'She's just itching to run out of here, but she can't leave'

06
Advertisement