Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate.

The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges, just like any other profession, but nothing could have prepared him for the haughty guest who stormed into the hotel, demanding service, arguing he was entitled to it as a paying guest. Having said that, be sure to read the story below if you're interested in learning the specifics of what happened between OP and the entitled guest! After you're done reading, don't forget to check out the story of the guy who pays and singles out a customer who tries to cut in line!

Like what you see? Follow our WhatsApp channel for more.

Posted by Sienna Varady

Advertisement

Stay up to date by following us on Facebook!

Tags

customer service workplace-stories hotel Professional At Work karen-customer work tales from the front desk reddit story entitled customers Reddit tales from your server entitled people

Also From FAIL Blog

Scroll down for the next article

Comments

Advertisement

Hot Today

POPULAR

'He told me I'd have to figure it out': Teen stops driving altogether to get back at father's strict rules, dad immediately regrets it 1

‘Is it fair?’: 17-year-old son forced to act like the parent after unemployed stepdad and pushover mom use up all of his personal savings, gives them a talking to and vows to move out 2

‘I ordered 2 appetizers and 2 main dishes': Broke intern over-orders at the work lunches to prove a point about splitting the bill evenly, coworkers get the memo after weeks of paying $40+ for someone else's food 3

‘They can't keep getting away with this’: Manager comes to work sick and gets employee sick as well, then demands they spend hundreds of dollars on a doctor's note 4

'Some people can't control their own kids': Passenger gets blamed for annoying kids next to her while their actual parents sitting behind them do nothing 5

'She instantly went into entitled Karen mode': Train passenger refuses to give up seat, gets stuck with rowdy teen boys 6

UPVOTED

'She instantly went into entitled Karen mode': Train passenger refuses to give up seat, gets stuck with rowdy teen boys 1

‘I ordered 2 appetizers and 2 main dishes': Broke intern over-orders at the work lunches to prove a point about splitting the bill evenly, coworkers get the memo after weeks of paying $40+ for someone else's food 2

Property owner gets 3 of the entitled neighbor's cars towed after they presumptuously park in his garage without permission: 'It cost [him] $1,000' 3

‘Weird’ Karen follows and falsely accuses woman of shoplifting at a hardware store, loss prevention employee chews Karen out: ‘She followed me like a hawk’ 4

'Behind the photos is always a... sham': 20+ Ways people declare "I want attention!" on social media 5

'He was the single worst candidate we had ever encountered': 20+ Job candidates whose interviews could not have gone worse 6

Advertisement