Favorite

Enraged Bride Live-Tweets Terrible Customer Service from W Hotel on the Night of Her Honeymoon

W Hotel sure has a funny way of maintaining that supposed 4-star rating. The way they treat this newlywed couple managed to bring tears to strangers' eyes too.

Share
Tweet
Stumble
Pin It
Email
  • 1
    Text - e 1 0 86% o00 T-Mobile Wi-Fi 1:22 PM Tweet Deanna @Deannazane @watldowntown l am so disgusted and disappointed by your hotel. I was married yesterday and we couldn't afford a full honeymoon yet. 10/19/16, 1:05 PM 1 LIKE Reply to Deanna Notifications Home Moments Messages Me
    Pin It
    Via estana

  • 2
    Text - e 1 0 86% o00 T-Mobile Wi-Fi 1:22 PM Tweet Deanna @Deannazane @watldowntown so we booked two nights at the W for our stay after the wedding. We arrived and I was excited for our trip together. 10/19/16, 1:06 PM 1 LIKE W Atlanta Downtown @watldo... 12m W @Deannazane Hi Deanna, Please apologies for the ассept our experience you had. Would you mind DM'ing us your email so that we can address? Reply to Deanna Ме Home Notifications Moments Messages
    Pin It
    Via estana

  • 3
    Text - e 1 0 86% o00 T-Mobile Wi-Fi 1:22 PM Tweet Deanna @Deannazane @watldowntown bags were packed and my mom had called ahead to order champagne and snacks for us in the room. We booked this MONTHS ago. 10/19/16, 1:06 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • 4
    Text - e 1 0 86% o00 T-Mobile Wi-Fi 1:22 PM Tweet Deanna @Deannazane @watldowntown my husband came outside and said "they overbooked and they're trying to get us to go to the red roof inn?" 10/19/16, 1:07 PM 1 LIKE Reply to Deanna Notifications Home Moments Messages Me
    Pin It
    Via estana

  • Advertisement
  • 5
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown THE RED ROOF INN well gee, thanks can l also get a quick trip hotdog w that? 10/19/16, 1:07 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • 6
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown but I guess I shouldn't criticize them because they actually know how to book rooms and LET PEOPLE SLEEL THERE. 10/19/16, 1:08 PM 1 LIKE Reply to Deanna Notifications Home Moments Messages Me
    Pin It
    Via estana

  • 7
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown which is kinda like your WHOLE JOB! 10/19/16, 1:09 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • Advertisement
  • 8
    Photograph - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown so there we were - obviously just married, people congratulating us as they walked by, and I am holding back tears. Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • 9
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown this is not like a bridezilla moment - it is something we planned on long in advance and it is a night I can never get back. 10/19/16, 1:10 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • 10
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown anyway, I'm obviously upset. They said they couldn't do anything and just shrugged at me. 10/19/16, 1:11 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • Advertisement
  • 11
    Text - o00 T-Mobile Wi-Fi 1:22 PM 85% Tweet Deanna @Deannazane @watldowntown I said I'm not angry with you as a person, you're just a representation of a company that I Fing loathe right now 10/19/16, 1:12 PM 1 LIKE Reply to Deanna Home Notifications Moments Messages Me
    Pin It
    Via estana

  • 12
    Cheezburger Image 8984359168
    Pin It
    Via estana

  • 13
    Text - o00 T-Mobile Wi-Fi 1:23 PM 85% Tweet Deanna @Deannazane @watldowntown she went full mom mode and went in there to talk to someone. She was visibly upset that our night was just screwed over by you 10/19/16, 1:14 PM 1 LIKE Reply to Deanna Ме Notifications Home Moments Messages
    Pin It
    Via estana

  • Advertisement
  • 14
    Cheezburger Image 8984359936
    Pin It
    Via estana

  • 15
    Text - o00 T-Mobile Wi-Fi 1:23 PM 85% Tweet Deanna @Deannazane @watldowntown WE WERE LITERALLY TREATED BETTER BY A RANDOM STRANGER LADY THAN BY A "4 star hotel" 10/19/16, 1:16 PM 1 LIKE Reply to Deanna, W Atlanta Downtown Notifications Home Moments Messages Me
    Pin It
    Via estana

  • 16
    Text - o00 T-Mobile Wi-Fi 1:23 PM 85% Tweet Deanna @Deannazane @watldowntown honestly that random woman's kindness & care made me feel so much better and value humanity. But also fuck you @StarwoodBuzz 10/19/16, 1:17 PM Reply to Deanna, W Atlanta Downtown Notifications Home Moments Messages Me
    Pin It
    Via estana
  • -
  • Vote
  • -
Share
Tweet
Stumble
Pin It
Email

Next on FAIL Blog

If You've Ever Had a Cat, You Should Be Able to Relate to These Horrible Stories of Pet Ownership
Comments - Click to show - Click to hide