Customer Service Rep Cancels Rude Customers Television Service While He Watches
This clever customer service representative did exactly what his customer asked when he canceled his television service when asked to. The thing is... that's not really what the customer wanted. He wanted the customer service rep to give him a discount in order to keep him as a customer! It must be satisfying to get to take a bit of revenge back on horrible customers by doing exactly what they wanted just like this. Another classic example of malicious compliance in customer service!