Boss Orders Work To Be Redone, Doesn't Realize Employee Is The Customer

Author image for Eric Lund
Eric Lund
Oct 21, 2021 10:00 PM EDT

Sometimes managers have a hard time conceiving of the possibility that their employees might have some insight into the work at hand. Just such a thing happened when this employee was finishing up a personal DnD project when the boss walked in, refused to listen to the facts of the matter, and demand it be done better. Could this have been prevented by a simple explanation? Probably. But that's not as fun.

Advertisement
  • 01
    Font - Posted by u/kolecarmot 17 hours ago 3 Think of What the Customer Wants? Sure. oC L I can't believe I am writing this, but here we go. We got a two for one special on Malcious Compliance today. I work at a print hub, working the printers and adjusting files and such. I put in a lot of work to deliver a perfect product, despite the issues that plague the shop, and always ensure that everything I produce is Quality Checked. This isn't due to me putting pride in my work however, but rather my
    via kolecarmot
  • 02
    Font - Now, don't get me wrong, the boss is a good person, not a Karen or anything, but sometimes we have to redo orders several times to ensure it is done to her expectations, which is absolutely fair. She is the boss and it's not too often she does this. Anyways, on to the incident. I just learned that I am supposed to run a One-Shot D&D session this weekend. Short notice, have maps and everything to setup. It's a long story why this is last minute but doesn't pertain to the story. As a result
    via kolecarmot
  • 03
    Font - Since it was last minute I didn't really have time to optimize maps, so I just sent the order through my job's online Submission, with the intention to just print out a pixelated mess just for the sake of having visuals (its the way I DM, I like having visuals for my players to help them envision the area). Today when I came in, I found the order I submitted and completed it quickly. Admittedly, it was a bit of a mess, and it didn't help that our color machine started leaking toner, again
    via kolecarmot
  • 04
    Font - Kay Holding up my order: What is this? Me: Oh, that's my job. I was.. Kay Interrupting: How can you say this is good. It's pixelated, and the machine dumped toner on it. Me: Kay, it's ok. I am... Kay Interrupting again: It's not ok, you have to contact the customer and figure out how they want to proceed. Me Sarcastically: Trust me, I'm sure the customer won't mind. Look at the customer name. Kay: It doesn't matter, I want you to see how they want to proceed. Think about what they want.
    via kolecarmot
  • 05
    Font - Me Sigh: Yes Kay. Kay dropped the order in front of me, and left the room. I considered my options for a moment, and looked towards my dwindling workload. Screw it. Malicious Compliance Number One. I finished my assigned work and got to work on the maps. As I said, I didn't properly optimize them or anything, so I started working through the 5 11x17 maps I had smoothing out the pixels. It took about an hour to get everything setup, normally I work on a program other then Photoshop for my
    via kolecarmot
  • 06
    Font - About an hour and a half later I have the files up to the customer's standards, (which is mine), and I print them out again. But the toner dumping on the color printer is still an issue. So even though the files looked a lot better, there were still blue streaks in the paper. So when Kay saw it. Kay holding the completed order: Kole, what are you doing? You know the color machine is down. Me: I know, but I can't wait for the machine to be fixed. Kay considers for a moment before speaking:
    via kolecarmot
  • 07
    Font - Me Taking a deep breath: Stay here please. Malcious Compliance number two. I picked up the office phone, looked her dead in the eyes, and dialed the number on the order form. From my pocket the Silver Samurai theme (From Phoenix Wright Series) began to chime. I take my phone out of my pocket, and answer, immediately saying "Yes, I will take half off my order." Kay was speechless, and just quietly walked out the door. To her credit, she did honor the half off she offered the customer, but
    via kolecarmot

Want More? Follow Us and Add Us as a Preferred Source on Google.

Tags

employee job print work paper customer lol story dumb funny printer
Scroll Down For The Next Article