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Customer bugged by uncounted bag of crickets, demands worker count them out, ends up with less crickets

It's important for all you perfectionists out there to remember that not everything always has to be exact. Sometimes it's ok, better even (for everyone involved) if you just leave things to a little bit of healthy approximation. Sometimes the best answer is the one that is delivered quickly. Although, engineers, surgeons, and scientists need not heed this advice—you guys just keep doing your thing. 

This is the logical purpose behind measuring rice by the cup, water by the gallon, and crickets by the bag. It's not worth anyone's time to go through the process of trying to count out individual rice granules to determine the appropriate amount to prep for a meal. It's similarly not worth the effort to separate out each water molecule in order to determine the amount of water you should boil to cook the aforementioned grains of rice. 

For this same reason, I beg you: Please stop asking retail associates to count out large quantities of things to the exact amount. Whatever scoop or helping they have sequestered for you will be sufficient, I promise. These people aren't being paid enough by their employers to prioritize their employers' profits, so if you aren't a total dickwad, you'll come out ahead every time. 

For more like this, check out this worker who was forced by their boss to find non-existent muffins.

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Posted by Brad Dickson
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customer service retail customers customer support work-story workplace-stories malicious compliance karen-customer customer karen

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