Update: 'You should fire us! Ok.': Client suggests ending fifty year relationship with small trucking business, they take their advice and dismantle their client's network

There's a prevalent school of thought that prevails when it comes to client servicing: Do anything (and everything) possible to keep them happy and contracted; having worked in these sectors in the past, upper management never likes seeing a contract cancellation notice pass across their desk, even if that contract was costing the business money.

I've seen sales departments signing clients at unserviceable rates—with wildly unfulfillable resource estimates. Why? Because the sales team got a commission for each client they signed, and everyone up the chain from them received bonuses for "expanding" the business. It wasn't until the contracts needed to be actually serviced that red flags started being raised—by then, the company was well on its way toward receivership.

So, when this trucking company had it suggested by their client that they should cancel their existing contract, it triggered a reflection that caused the trucking company to realize that they'd actually rather not service this client any longer.

A glorious example of an empty threat—and attempted power play—backfiring spectacularly.

Keep reading to see screenshots of this story, as posted to Reddit's r/MaliciousCompliance subreddit this week by Reddit user u/Wildcatb.

For more malicious compliance, check out this CEO who laughed off a worker's request for a raise and challenged them to find a new job.

Like what you see? Follow our WhatsApp channel for more.

Posted by Brad Dickson

Advertisement

Stay up to date by following us on Facebook!

Tags

workplace-stories malicious compliance revenge karen-customer work customers client workplace story

Next on FAIL Blog

Scroll down for the next article

Comments

Advertisement

Hot Today

POPULAR

New boss ruins everything, derails a high-functioning team, leading to key employee's departure: 'For a 0% raise I'm giving 0% effort' 1

New manager fires on-site team member and orders remote worker to work on-site instead: 'I said no' 2

'Thanks for nothing...': Part time employee fills in for full time coworker, boss chastises him for going the extra mile instead of thanking him 3

‘I work with a toddler’: Employee gets silent treatment from manager after they leave manager's team for a big promotion 4

Mooching in-laws order luxurious meals expecting everyone to 'split the bill evenly', earning a free serving of petty revenge at the next birthday dinner: 'Never splitting the bill again' 5

Worker Gets Aggressive Call From Employer Asking to Verify Emergency Callout Contact Details, Hasn't Worked There For 8 Years 6

UPVOTED

'Don't fire me so you can hire your nephew': IT guy taked with training nepo-baby replacement, sabotages the business before his final day 1

'I only work for ME and no one else!': 20+ resume red flags, according to hiring managers 2

23 Funniest Work Memes for Employees Working a Short-Staffed Shift 3

‘I work with a toddler’: Employee gets silent treatment from manager after they leave manager's team for a big promotion 4

New manager fires on-site team member and orders remote worker to work on-site instead: 'I said no' 5

‘While you're under my roof, you'll do what I say': College student lands herself a curfew after waking up sister's crying newborn, family picks sides, leaving college student to whine alone 6

Advertisement