Extreme couponing is an interesting hobby that serves as a great past-time for house spouses who need a break from the tiring work of pitching the latest MLM fad to old acquaintances. It also makes for some pretty mediocre television that makes for a passable watch when you're drifting in a fever dream and too sick to change the channel. It does not, however, make for a good means of operating a business. And, yet, many managers and business owners out there employ it as a strategy, paying no heed to any advice and forewarning.
This grocery worker shared their story of malicious compliance to the popular subreddit community of the same name. In their story, they tell how the small local supermarket where they worked was purchased by a national chain that incentivized managers to reduce operating costs in exchange for a kickback bonus. The predictable then occurs here—as we've learned through the course of many of these stories online, if you focus too much business incentive on a single metric, you end up with workers blindly chasing to increase that singular thing, to the detriment of all other areas of the business, which fall to the wayside.
So, new bonus locked in the manager's sights… cost-cutting initiatives began, leading to huge costs to the business in the long run.
Read on. Next, see this Karen customer who demanded to be helped by a man; the female manager maliciously complied.
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