“Retail manager never backs me up and breaks store rules for customers. It backfired” Posted by u/moshthepoundsaway




The comment section
OP's manager didn't have their back, but at least the comment section did.

“Whoever said, ‘The customer is always right’ never met the customer.” said u/Ballgame4.
“The original quote is: ‘The customer is always right, in matters of taste.’ The customer is not always right.” said u/blahandotherwords.
“Most of the time the customer is absolutely 100% f*cking wrong” said u/RedditAdminsLickAss.




“That is beautiful, well done” said u/Alienne8r.

“I don’t think it’s a power trip. I think they just would rather fold than fight with these people. A normal person when the sales person tells them it’s no longer valid Just says ok. Only the rude irrational people fight back and honestly if the manager is a non confrontational person they probably just say it’s not worth the fight and give them the deal. I once had a boss say I don’t pick people to be managers just so they can enforce rules. Rules can be wrong and situations aren’t always black and white. I pick people to be managers because I trust their judgement.” said u/No-Fee8636.

“Likewise. I will try to help customers as much as I can, as long as they are polite about it. If they disrespect my employees? Nope. Rules are rules.” said u/Milkarius.
