‘I got rid of it’: Flight service manager removes passenger's suitcase from aircraft

Author image for Eleonora Bader
Eleonora Bader
Aug 15, 2023 1:00 PM EDT

There are plenty of pros and cons to being a flight attendant. Let's begin with the pros, shall we? No management on the job, routes are pretty chill, and you have the freedom to explore new places on someone else's dime. Your schedule is pretty flexible. The travel benefits are pretty great, plus you get to meet a lot of new people. Now for the cons… you also meet a lot of demanding travelers who think they deserve to be worshipped. You work with new people, often. Days are long, layovers are sometimes short. Pay isn't the best, and you're tired ALL of the time. Did I mention pay? Yes, but I'll mention it again because it sucks.

So, as previously stated, not all travelers are the kindest bunch. In this case, OP was working as a flight service manager, when he stumbled upon a male Karen if you will. Let's call this Karen, Ken. This particular Ken was well-dressed, but bad-mouthed. He was extremely rude to the flight attendants after an incident regarding the aircraft happened that was out of their control.

OP, as manager, saw fit to get back at this awful passenger, in whatever way he could, while still maintaining a semi-professional attitude. You can read exactly what this revenge entailed below. Next, the funniest and most ridiculous stories on Reddit by employees who were fired on the spot.

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  • 01
    Font - Posted by u/Guitar 3 hours ago Got someone's suitcase removed from a flight 2 Many, many moons ago I used to work for the airlines.
    via u/Guitar
  • 02
    Font - I was working inflight as the chief purser on a flight, I want to say it was NY to Tampa or Miami. As the crew was getting on board, we noticed a commotion near the check-in counter. Some d g in a business suit of course - was screaming at the gate agents
    via u/Guitar
  • 03
    Font - about something, we weren't quite sure what. When we got to the plane we realized there had been a change in aircraft - I don't remember exactly what it was but probably something like an Airbus 320 to a 737 or
    via u/Guitar
  • 04
    Font - something. Anyway, whatever the change, the new aircraft had fewer business class seats - aha, and a light bulb goes off. Sure enough - we find out from one of the gate agents as we're about to start boarding that one passenger was very
    via u/Guitar
  • 05
    Font - upset that they now had to sit in economy instead of the business class upgrade they thought they had. Remember, this is like 3-hour flight or something, with barely a meal service, it's not like a 14-hour flight to Hong Kong or something.
    via u/Guitar
  • 06
    Font - So we start boarding - now, it's a packed flight. Every seat is full. We of course start boarding from the rear. Mr. D₁ g has a seat near the back, apparently that was the only seat available. As he gets on, he yells at the gate agent, yells at one of the flight
    via u/Guitar
  • 07
    Font - attendants as he drags his fat b and suitcase down the aisle. Because it's so full, we are strongly encouraging people to gate-check bags. This guy of course ignores it. And what does he do? He throws his suitcase in one of the
    via u/Guitar
  • 08
    Font - overhead bins right near the front before heading back. One of the flight attendents tries to stop him - "sir, you should put this overhead near where you sit, that's where your space is. If you put your suitcase here you're taking up overhead space for the other
    via u/Guitar
  • 09
    Font - peopel that actually sit here". He starts swearing at the flight attendent, 'I'm putting here so shut the f up'. Now - being verbally ak e to flight crew can and will get you kicked off a flight. And I debated asking the captain
    via u/Guitar
  • 10
    Font - about it. But I decided on another tact. I waited until the rest of the plane had boarded. Of course someone sitting near the front of economy realized that they didn't have space in the overhead. I went up to her and said 'well, we might have
    via u/Guitar
  • 11
    Font - to gate check your bag, but let's see if we can't make room'. And I opened the overhead bin that had Mr. D quiet voice, I asked to the people in the rows nearby 'I'd like to move this suitcase momentarily, is that OK?" J's suitcase in it. In a
    via u/Guitar
  • 12
    Font - Silence. "Sorry, is anyone going to claim this bag? No? Oh dear, that's a security issue and we'll have to take it off the plane. Anyone going to claim this?" Of course, nobody claims it, because the owner of the bag
    via u/Guitar
  • 13
    Font - is about 35 rows back. Bag gets taken off the plane. Passenger gets to store her bag. We take off, sans bag, of course - we can't gate check it because we nobody claimed it, so it's still in NY when we get to Florida.
    via u/Guitar
  • 14
    Font - Not saying it was my most professional move, but - if I - hadn't-specifically seen him put the bag there, or if another FA had seen it, they woudl have done they exact same thing because it would be a security risk. Also, he was a raging a: e, fu that guy.
    via u/Guitar
  • 15
    Font - Ursus_van_Draco 3 hr. ago +2. What happened in Florida, when BSM noticed that His Case was left behind? 181 Reply
    via u/Ursus_van_Draco
  • 16
    Font - Guitar OP. 3 hr. ago Oh, he tried to raise holy hell but the captain was standing right up front as people got off. Apparenlty Mr. Dc ig wasn't quite as tough when he doesn't have women to yell at. 428 Reply Share
    via u/Guitar
  • 17
    Font - Strict-Issue-2030 +2. 1 hr. ago I used to travel a ton for a previous position, it was always a delight when an FA would ask someone where their seat was as they put their bag away. I remember one person pushing back
    via u/Strict-Issue-2030
  • 18
    Font - and so they asked to see the ticket (we were at row 8ish) and their ticket said row like 19 or something. The FA made them remove their bag and pointed out that there had been numerous/continuous announcements about
    via u/Strict-Issue-2030
  • 19
    Font - making sure to bring your bag with you and store it above your seat. Mind you, TONS of open space in the back, passenger said they just didn't feel like bringing it with them. 28 Reply Share
    via u/Strict-Issue-2030
  • 20
    Font - Touchname 2 hr. ago I understand the guy's frustration with the change, but there's no need to be a CL about it. You did the right thing. Maybe next time he'll behave lol
    via u/Touchname
  • 21
    Font - buskingbuddies 3 hr. ago Not all heroes wear capes Reply Share 28
    via u/buskingbuddies
  • 22
    Font - Msjafri 8 min. ago Technically you did your job, if you wouldn't have known it was his bag you would have declared it a security issue right, so it is on him to have left his bag on somebody else's overhead.
    via u/Msjafri

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traveler flight attendant manager plane-tickets business class aircraft gate-check passenger suitcase Travel plane-seat traveling flights in-service economy airplane
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