‘You said the check was mine': Company backtracks after sending woman a check for $1,200, woman refuses to send money back at their request

The saying, 'The customer is always right' has long lost its appeal, but that doesn't mean that it doesn't ever hold any truth to it.

Employees can miscalculate, leading to big fines, expensive problems, and can generally cost companies big amounts of cash. The wheel of fortune isn't always on our side, but being human, we know it can't be. What goes up must come down, and vice versa. In any case, a company miscalculated big time, leading to the grand mistake of accidentally sending a check for $1,200 to OP, who as a good samaritan, informed them of their blunder. They had the chance to fix the issue, but instead, opted to be rude and condescending.

You'd think when someone is trying to return over one thousand dollars, they'd be taken seriously, but unfortunately for the company, the woman working that day in customer service was actually annoyed at OP for calling. An important morsel of information here is that this call was recorded, meaning that technically, OP had a pretty good 'out' if the company would ever contact her and ask for the money back.

Well, that detail came to be quite important after all. Below you can find out exactly why. Next, the top Reddit stories where people were promptly 'fired on the spot'. I can definitely relate to a few…

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customer service bank cash-check overpayment malicious compliance bill-pay-option phone call account malicious-compliance-reddit process medical-facility company check
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