'They still haven't found the non-existent box': Storage facility charges guy for imaginary box, he makes them find it

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    "They still haven't found the non-existent box."
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    Font - Posted by u/pappagallo Charging me for something extra that never existed? Fine, I'll pretend like it did I was using a storage company to keep my stuff over the summer, and they already fudged up the first part of the delivery so I wasn't having high hopes for the time when I was supposed to get my stuff back. I had sent seven boxes to the company but received a quote for eight boxes instead, and the
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    Font - surplus they charged on it was quite a lot. I wrote to them asking why there's this extra box and they never replied to me to say that they'd look into it or to cancel the charges for the eighth box that didn't exist. I called them every week and the line was bogged up every time, and emailed them near every day because the situation was just so stressful. They kept saying the extra charge was because I stored an extral
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    Font - box and they can't do anything about it, despite me being explicitly clear in all my correspondence that there was no 8th box. Now that they've asked for confirmation that I received all my boxes, I said that after two months, I still haven't received the final box. I got my delivery charges refunded as a goodwill gesture (not that I would go back to them ever) but the satisfaction now lies in the idea they are tramping
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    Font - around the warehouse trying to find a box that doesn't exist. If they still haven't found the non existent box by Month 3 I might just as well demand reimbursement for no loss on my part (aside from the extreme annoyance I suffered throughout this unpleasant ordeal).
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    Font - Edit: I'm so happy that there are people who can find catharsis in unfortunate situations like this! It almost makes the stress of losing money to a faceless corporation worth it. On a side note, I really enjoyed you guys guessing what would be in the 8th box, I also am eager to know what it would be :)
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    Font - MrSurly Not quite the same thing, but: Before I bought my house, it was rented out, and the rental was managed by some management company. Moving day comes, and the house was still full of furniture (it was rented as a "furnished unit").
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    Font - Legally, that furniture was mine, but they begged to have an extra day to get the furniture out, so I let them. When I finally moved in, there was still a washer and dryer.
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    Font - So, I called them to come and get their stuff, and they said "no, there's no washer and dryer in there." I said "I'm looking at it right now." and the woman on the phone insisted that I was mistaken, and that they had taken the W/D when they got the other stuff.
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    Font - Long story short: My house came with a free washer and dryer. I fully expected to get a call one day asking for them back, but that day never came. 836 Reply Share
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    Font - MexiCan0o0 Plot twist - you get an 8th box. 4.2k Reply Share pappagall0 OP This is what I was hoping for haha. They had sent me at least 3 delivery messages telling me to be home from 10am to 6pm on 3 separate days to collect my box but of
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    Font - SonOfThunderBunny "Can't find the last box? Darn... and that was the box with my Kruggerand collection. Well, if you can't find it, I guess we should just report it to your insurance company" 643 Reply Share
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    Font - umrathma So... what's in the nonexistent 8th box? Grandpa's war medals? HDD with your Bitcoin wallet on it? Beanie Baby collection? 866 Reply Share ●●
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    Font - TexasAmbai One of our boxes was lost during a move. I had meticulously documented all contents of all the boxes and knew exactly what was in the missing box. The removalist company were not much help and told us to put in a claim with our insurance company. We decided it
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    Font - wasn't worth the excess to put in a claim, so just accepted the loss. Weeks later the removalist company contacted us and said they were dropping off a box for us! It wasn't our box, but
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    Font - while they were looking for ours, they found someone else's box, full of books, and thought we might like it, "because you had lots of books"! So I got to enjoy reading some new books, and someone else got my teapot. 207 Reply Share
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    Font - Realistic-Animator-3 I'd insist they refund every charge for the 8th box 112 Reply Share pappagallo OP That's my intent as well, the issue is they don't believe or listen to me when I tell them it doesn't exist. 86 Reply Share ●● ●●
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    Font - BrobdingnagLilliput Not fraud if you just ask questions: "You charged me for storing and shipping 8 boxes. You only shipped me 7 boxes. What are you going to do to make this right?" 73 Reply Share

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