'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

Anyone who has ever worked in retail knows how frustrating it is to have to explain store policy to a customer and whether or not they can return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept 'no' for an answer.

Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a store would not let me return it, even if it was untouched and unopened.

This customer had that exact problem. When he came back to a store to return items he had bought merely 20 minutes beforehand, he was met with a ridiculous returns policy that prevented him from getting his money back. But for every complicated store policy, there is a clever customer who knows how to find their way around it. After you finish reading about this adventure, check out this story about a hardworking employer having to deal with their micromanaging manager.

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Posted by Bar Mor Hazut

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customer service malicious compliance retail retail worker customers policy malicious compliance reddit money FAILS refund clever funny FAIL Blog

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