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'I got a call from a senior exec at their head office practically licking my boots with apologies': Company hits customers with hidden charges prompting man to expose them on LinkedIn

The next time you make a purchase from a company that treats you unfairly, consider putting this revenge strategy to the test. A man found himself facing hidden fees long after ordering a product from a questionable company. Despite thoroughly checking the company's website and finding no mention of these fees, he remained calm and decided to contact customer service. Initially hopeful for a simple refund due to the company violating his consumer rights by not warning him about the fees, his experience took an unexpected turn.

Instead of a resolution, he encountered repeated dismissals from multiple customer service representatives. Unable to speak to a manager, he took matters into his own hands and decided to expose the company. Using LinkedIn, he shared his entire story, even tagging all the senior executives at the company. Despite the company attempting various tactics, he continued to unveil their actions in the comments of his original post. Long story short, he got his money back. And then some. 

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Posted by Isabella Penn
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malicious compliance senior petty revenge linkedin exposed entitled misleading executive bad bosses company payback fees

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