Movers double customers' cost to move just three items: 'They told me to call the owner'

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Remy Millisky • Writer and Editor
Jan 18, 2024 5:00 PM EST

These workers have to follow all of their employers' rules, whether they agree with them or not. 

For many people, moving is a stressful process from start to finish. As you pack up all your belongings in the space of a few weeks, you start going crazy looking for things you've already packed. At the same time, you're worried you won't be able to pack everything in time for the move! Once everything is safely secured in layers of bubble wrap, it's time for movers to take your belongings. 

In what can only be described as an act of faith, you proceed to let two or three dudes put every one of your belongings in their truck. All of your clothing, all of your furniture, every last decoration and book, are all at the mercy of two college kids in a van. In the space between when the movers leave your old place and show up at your new home, all you can do is hope that your belongings arrive intact. 

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  • This person also had to deal with an additional issue with their movers. The OP, u/letme-in, shared their story of malicious compliance, and many commenters loved the story of how the OP handled a money issue. 

    You can check out this great tale below, and then read about the greetings waiters are tired of hearing from their customers. 

  • 01
    AB EPAL 11 DHOLLANDIA UMZEICHNE LO s.Olive KEPAL 2m
    via Markus Spiske on Unsplash
  • 02
    Charge me for two hours? I'll take the two hours.
    via u/letme-in
  • 03
    This just happened today, so I'm still worked up over it. I booked a moving company to move 3 items; two medium sized dressers and one foam mattress.
    via u/letme-in
  • 04
    The move was 2k in distance and I requested two movers and a big truck. Messaging back and fourth with the owner he offered me a "spot for 12-1pm" which I accepted. The movers finished
    via u/letme-in
  • 05
    moving everything out of my place and into their truck after just 20 minutes. They then inform me that there is a minimum 2- hour charge. WHAT? They told me to call the owner who simply
    via u/letme-in
  • 06
    said if I wanted my things moved to my new place I had to pay for two hours. I was livid, my price just doubled and I still only got an hour of labour. My malicious compliance? Okay Mr. Owner
    via u/letme-in
  • 07
    Man, if you want to charge me for two hours then I get two hours of their time. I then got the movers (two university students) to sit down in the shade and enjoy an hour break. :)
    via u/letme-in
  • 08
    Gertrudethecurious. So glad you didn't take it out on those poor students. They probably only got minimum wage. Good for you!
    via u/Gertrudethecurious
  • 09
    ThKing51 I'm a college student who's a mover, I make 15 an hour in the state of AL, and most companys follow that policy charging rates at 115 an hour for 2 movers. Most company's bill like that
    via u/ThKing51
  • 10
    dubloe7 My favorite version of this was at a trade show where you rent out booths. When the guy got the booth he rented the carpet was absolutely filthy. He went to try and find a vacuum he could borrow, and was told that it was union rules that only the union members could use a vacuum in the booths, not the clients. So he
    via u/dubloe7
  • 11
    says fine and asks how much, and of course the price was something ridiculous per hour. The vacuumer was done after five minutes and went to leave, but the person renting the booth made him stay for the entire hour, vacuuming.
    via u/dubloe7
  • 12
    Nesrynn I so expected this to turn out with the poor movers having to move useless things. I'm so glad it turned out to be wholesome. That was aggressively wholesome tho
    via u/Nesrynn
  • 13
    malinamint A lovely example of r/wholesomecompliance
    via u/malinamint
  • 14
    kevin_k Did you sign something acknowledging the 2- hr minimum? Because if he offered you a "spot for 12-1PM", you won't be surprised when I tell you that's only one hour. If he didn't tell you about a minimum, you weren't obligated to pay.
    via u/kevin_k
  • 15
    cocosailing Moving is such a sketchy business.
    via u/cocosailing
  • 16
    MjrJWPowell Them not telling you that there was a 2 hr minimum is illegal, I think. I worked at a pool company with a large service department. The service coordinators always told the customers there was a 1.5 hr minimum on all service calls.
    via u/MjrJWPowell
  • 17
    LavenderGoomsGuster · That's actually really cool of you OP. I kind of expected it to go the other way
    via u/LavenderGoomsGuster

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Tags

customer service furniture workplace-stories movers malicious compliance work wholesome compliance malicious-compliance-reddit workplace truck moving malicious compliance reddit
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