FAIL Blog

'Cancel my service now, I will go to your competitors': Australian woman loses internet access for two years

This service provider tried a lot of different ways, but they couldn't convince one customer that she was wrong. 

As case worker at an internet service provider, this person had to work with all types of customers. If you've worked in a customer service role for even a day, you'll know that people are not always kind to the person on the other end of the phone. In fact, some people are under the impression that the louder they talk, the better their results will be. 

This person, u/JimmyRecard, told a story of malicious compliance that happened when they just could not get through to a customer. It seems like a bad situation all around. The customer couldn't get her internet to work, so she called the provider for help. But then the provider couldn't help her either, and they wanted to charge hundreds of dollars to send someone out to help her. I'd be upset, too if I was her! The OP mentions that the customer didn't seem to be following their instructions to troubleshoot the internet connection. Instead, she just told the OP about her son, who worked in IT, while explaining that she had a brand new router that wouldn't work. There are no winners in this story, just an unhappy customer and a call center worker who really couldn't help her in any meaningful way. 

After that, these college kids tried to do their laundry, and failed so badly that their entire school had to evacuate in the middle of the night. 

Like what you see? Follow our WhatsApp channel for more.

Posted by RemyMill
Advertisement

Stay up to date by following us on Facebook!

Tags

karens karen cancelled internet karen-customer australia

Next on FAIL Blog

Scroll down for the next article

Comments

Advertisement

Hot Today

'He agreed to buy me replacements... then backtracked': Brother refuses to cancel sibling's debt after his kids ruin expensive art supplies 1
'We won't serve you until you pay the bill': Dine and dash family returns to restaurant in attempt to do it again, manager makes sure they pay what they owe 2
'I sat in my car in disbelief: Employee shares why they got fired in LinkedIn post where they describe sleeping in their car to avoid commuting to work 3
20 Out of the box thinkers who were low key geniuses 4
‘You do you, I’m happy to split': Friendship ends after double date turns awkward when one friend offers to split the check and the other insists 'It's always the gentlemen who pay' 5
'You can kiss your weekend hiking trips goodbye': Manager maliciously decries worker's desire for their weekends ordering them to work 6 days a week 6
20 Construction and DIY Flaws That Lack All Common Sense 1
20 Out of the box thinkers who were low key geniuses 2
'We won't serve you until you pay the bill': Dine and dash family returns to restaurant in attempt to do it again, manager makes sure they pay what they owe 3
44 Scrubby Nurse Memes for Snarky RN's Working Another 12-Hour Shift at the Hospital 4
Expectation vs. Reality: 25+ Botched products that didn't meet expectations 5
25 Technology Memes for the Employees in Need of Tech Support 6

Follow The Laughs

Terms | Privacy | Security | DMCA Policy
Advertisement