'She wanted me gone but got fired instead': IT employee refuses to fix demanding coworker's computer so she turns to upper management to get him fired

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    "She wanted me gone but got fired instead"
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    How about I get you a calculator instead
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    Maybe 15 years ago, I was working as the sole IT person for a small business (25 staff). I did everything IT related from servers, email, backups, computer setup and deployment, helpdesk, etc. If it
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    plugged into an electrical outlet, it was considered IT (including the coffee pot) We had a woman in Finance that was very pleasant but was completely technology challenged.
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    I got along with her just fine and, at one point, would have considered her a friend. However, she started having log in issues at some point. The first time this happened, I walked over to her
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    desk and noticed her cap locks were on. I turned cap locks off and asked her to log in and she was able to log in fine. The next week she had the same log in issue. I walked over, turned off her cap locks again, she logged in
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    successfully, we had a little laugh, and went about our day. Unfortunately, this started to be a weekly routine. Log in issue, cap locks on, turn off cap locks, login fine. As time went on, she got
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    more and more snarky and agitated about it. She started saying things like 'I'm having that issue again, can you not fix it so it doesn't keep happening', like it was my fault she was consistently enabling cap locks on her computer.
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    Fast forward about 5 months with the cap locks issue cropping up at least once a week, sometimes more. On this particular day our email server had crashed overnight and I was frantically trying to bring it back up when this
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    woman walks into my office saying she cant log in. I tell her I am extremely busy but to verify her cap locks aren't on. She is obviously put out by my response and says sharply that she needs. this fixed and that it is my responsibility to fix her issue.
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    Conversation went something like this: Her: I'm having log in issues... again. Me: I'm really busy with a system wide issue, can you make sure your cap locks are off and try again.
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    Me I don't have time for this right now, go check your cap locks. Her: This has been a problem for months and you seem to be incapable of fixing this problem.
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    Me: (frustration boiling over) You know what, I'm going to give you a calculator and take away your computer, because you are obviously too stupid to use a computer. Her: (sound of disgust) Storms off to our CEO's office.
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    I knew I had crossed a line and feared being fired. About 20 minutes later, the CEO comes into my office, shuts the door, sits down, and says 'what happened?' I told him the whole thing, apologized for losing my temper,
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    and waited for his response. He took a while to collect his thoughts, me sweating the whole time. He looked me in the eye, gave me a little smile, and said 'its taken care of itself'. He then got up and walked out of my office.
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    Unknown to me, the CEO and HR had been building a case to fire her for quite a while. So when she stormed into his office saying it was either 1) I got fired or 2) she was going to quit, he simply said 'we accept your resignation.' And that was it. I worked there several more years after this happened.
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    TLDR: Told a user she was too stupid to use a computer and got away with it.
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    Cloud Striker 23 hr. ago The strange Case of the missing Confere... I actually kept having the "accidentally keeps hitting capslock" myself. Solution? Took a screwdriver and removed the key entirely since I do not rememberever using it on purpose.
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    SeanBZA 23 hr. ago She would have come back saying that she cannot use the computer at all, because the keyboard was deliberately broken by OP when he removed that key.
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    tafkarince 22 hr. ago Why not simply disable caps locks? Who really does need it anyways? That fix should have been around even 15 years ago I assume.
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    StoicJim 20 hr. ago Her: This has been a problem for months and you seem to be incapable of fixing this problem. Well, you fixed it, alright.
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    espositorpedo · 19 hr. ago PICNIC Problem In Chair Not In Computer
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    Murwiz 20 hr. ago I bought a cheap Chromebook to use while traveling. I'm dismayed to find it doesn't even have a caps lock.
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    Rathmun 22 hr. ago Her: This has been a problem for months and you seem to be incapable of fixing this problem. "Because it's not a ded problem in the first place! It's
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    like complaining your car doesn't go forward when you hit the gas, right after you put it in reverse. I'm not going to remove the reverse gear just because you can't shift."

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