It's not that getting put on hold is fun, but it's also not the end of the world. Wait a few minutes, or ask the person on the other end to call you back, simple as that. But there are Kens and Karens in the world who would beg to differ. They think that others would worship the ground they stomp on. On that note…
One demanding guest was absolutely furious after they were told by an employee to wait a moment. The reason the employee (OP) couldn't talk was because they were working a short-staffed shift at the hotel. However, this guest thought that they were entitled to the employee's undivided attention, which led them to call up OP's manager. Push came to shove, but I'll let you read all about it below. Scroll down for the full, detailed account of events.
Then, check out this hotel worker who quit after her boss called a meeting to explain why everyone had a 'problem with her'.
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