Karen barks at $250 bill, shoves manager in front of on-duty officers: '[They] immediately cuff her'

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    "Karen Wants Guac"
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    Karen wants Guac. LOC This happened to me about two years ago but a former coworker just reminded me about it and I'm pretty sure it counts as MC. I'll try and keep it short but it is a little long.
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    I used to be a service manager at one of the biggest locations of a popular Mexican grill. I won't say which but guac was $1.95 extra and we were required to ask everyone if they were okay paying that price. One Sunday morning (our second busiest shift of the week) two of my line people called out so we were struggling to get all of our prep done before opening at 11.
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    We are just wrapping up when in comes Karen 10 minutes before opening through the side door marked EMPLOYEES ONLY with 15 preteen girls in tow. My cook recognizes her as she regularly comes in during the dinner shift and is extremely abusive and cruel to all the workers. Karen tells me they can order whatever they want,
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    THROWS her credit card at me and goes to sit down at a table and diddle on her phone. Now I can't ring up her order without her standing there because of the company rules and I am 30 weeks pregnant and just want to take my break. I prego waddled over to Karen's table to try and inform her of that when she literally flicks her hand at me to dismiss me. Not only have I been at the store since 7 and done two different people's jobs on top of my own, I have my son's head grinding against my pelvic
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    When I try to tell her again, she looks at me with what I can only describe as seething contempt and says "What part of they can get whatever they want did you not understand? I don't care what you charge me as long as I get a receipt. Don't interrupt me again or I'll get your fat fired." Now I never cry but that almost got me. Motherhood is awesome but pregnancy s . I finally manage to pick my jaw off the ground and stammer "alright, ma'am, I'll ring up whatever they want and bring you a receip
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    The girls were really nice and most of them ordered double meat and they all got a bottled water and chips and guac. Every. Last. One. My cashier and I are just vibrating with glee as we ring them up and watch the bill climb to like $250.
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    I brought the bill to Karen and was pretty excited when she didn't immediately check it. I made my own food and told the cook to come get me when the show starts.
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    I'm halfway done eating when I see him waving to the camera, howling with laughter so I head up. Karen is foaming at the mouth SCREAMING for the manager and when she sees that that manager is me, she literally grinds her teeth and slaps her receipt on the table.
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    She manages to choke out the word "refund." The girls have all pretty much finished their food so I inform her that I won't be doing that because I would lose my job for giving away that much critical inventory (meat, guac, cheese)
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    for free. Then I gently remind her that she told me twice that the could get anything as long as she got a receipt. She just keeps demanding a refund and calling me stupid and fat (again, pregnant). At this point, her screaming is holding up the very long line and customers are shouting at her to just leave. That's when she pushed me. hard.
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    My cashier caught me so I didn't fall down but two of our regulars, who are police, see it and immediately cuff her. In this state, any use of physical force against a pregnant woman is classified as aggravated battery or something like that. I felt bad for the kids and I was fine so I kept telling them I didn't want to press charges but they said that at that point it didn't matter because the woman had done it in front of on duty officers so she getting arrested. They had to call the kids pare
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    Edit: TLDR; Entitled Karen gets a bill she didn't want, gets arrested for pushing a pregnant woman.
  • 14
    mxdtrini. Please tell me she got banned from the store. The fact that she was regular enough for the workers to know she was abusive towards certain staff, but then actually physically assaultive as well? 3.2k Reply Share
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    Cuboid-Homonym OP. Oh, of course. My old GM had actually asked her not to come back more than once but we asked the other managers and our sister store (which she had also been asked not to return to) across town and figured she kept coming during different shifts and alternating stores so none of is realized until this. I personally had a temporary restraining order against her and worked at both stores so she was truly banned lol. 3.2k Reply Share
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    [deleted] Wait, what the was she expecting? Throwing her CC at the server, 15 kids, and $250 for a bill? That's roughly $16.00 a piece for lunch. That's not unreasonable. So she was entitled and cheap? 1.5k Reply Share
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    Cuboid-Homonym OP. Yeah, my dad and his coworkers ate there a lot and he genuinely couldn't understand why she was mad. Especially when you take into account that she ate there enough to have a reputation. 884 Reply Share
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    the_sar_chasm. This is an awesome tale of MC but I'm mostly just glad someone was there to catch you and that you were supported and could go home after. Pregnancy is incredibly hard physically and mentally, no one needs to deal with that kind of abuse on top of it! That woman deserved every ounce of consequences and probably more. 944 Reply Share
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    Cuboid-Homonym OP. It was one of those things where it happened so fast it wasn't immediately scary but my cashier and line people who were standing there said it was awful. I forgot to add that she didn't believe I was pregnant until I walked into court like four months later with an infant lol. 706 Reply Share

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