Every company should have an IT person on-site who is able to take care of every technical problem in the office. Even if the company is small and they don't have many employees, if there is a physical office, there should be an IT person there.
This way, if something goes wrong, the people in charge of the office would not go and blame innocent employees, like the receptionist in this Reddit story. This story was told by an IT guy who had a woman come in from a totally different office and different company and asked him for help. She told the IT guy that there was a connectivity issue at her office and they didn't have anyone to fix it. She then told him that if she didn't get the problem fixed, she would probably be fired.
The lovely IT guy didn't leave this poor receptionist hanging, so scroll down to read the rest of the story. Once you are done, click here to read a story about a retail worker who got back at an entitled customer.
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