There are all kinds of people that go to hotels. And as a front desk manager, you never know the kinds of customers you're gonna have to deal with. From kind and respectful folk to absolute Karen and Kevins, it's really just the luck of the draw. In this story, the hotel employee had to deal with a pair of entitled guests. The middle-aged couple sported sour looks on their faces from the second they walked in, and the employee knew they would be difficult to please. He even went out of his way to call other staff members to warn them to be extra kind to these guests in order to avoid any type of sudden outburst. Despite his efforts, Karen still found something to complain about.
The original poster (OP) of this store shared that he's seen a lot from his time working in the hospitality industry, but there are a few stories that still baffle him to this day, and this story is one of them. Keep reading to see what Karen thought was a valid reason to ruin his day.
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