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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

People are always trying to get discounts.

Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer did to a mobile tech support employee who after the beginning of their phone call, wasn't motivated to give them compensation.

What exactly went down that this customer felt the need to contact tech support, anyway? Well, it turned out he accidentally turned off his mobile data for 20 minutes. Yep, he did it himself. Then he called up the employee in question, who was more than happy to teach him a lesson. Scroll down to read about this hilarious turnout, and then check out this school teacher who got docked 11.5 hours because of a policy that didn't exist. Don't worry, this story has a happy ending, too.

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Posted by Eleonora Bader
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customer service tales from tech support tech support manager the internets workplace stories reddit customers texts mobile data employees compensation payment phone calls

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