Tech support employee attempts to fix incompetent new hire's mistake but they get fired anyway: 'She just stared at her desktop'

Once I had a very incompetent coworker who was just the nicest person to walk the face of the earth. Seriously, it was so hard to be angry at her for not doing her job well because she was always so chipper and thoughtful. Much like Lucy in this story.

One employee took to r/talesfromtechsupport to share a story about their coworker, Lucy, who began working as a HelpDesk technician at a financial company. They did password resets, fixed Windows issues, and basically did all of the tech stuff related to the office. The tech support department was small, but they had a lot of turnovers. The employee in question had become the most senior person on the job, so they were given the task to teach Lucy how to excel at her work. Well, Lucy was adorable, but she also wasn't born to work in tech support, and that was the simple truth of it.

After reading how Lucy inevitably messed up despite her good intentions, check out this housemate who kept ordering food with their roommate's money and getting full refunds, but not returning the cash to their roommate.

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management boss bugs firing tech support employee fired technical difficulties tech employee workplace stories reddit desktop fixing coworkers technology vp help desk technician employment

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