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'I gave her a big sweet smile': Grandma demands a refund because she filled up the memory on her 3 month phone, manager tells her to ‘get out’

One elderly customer got up on the wrong side of the bed the day they went to pay a retail employee a visit to complain. 

The grandma was livid that her phone wasn't working anymore, and it was only 3 months old, so she wanted a refund, thank you very much. The employee informed her that there were no refunds after 3 months, but the grandma didn't accept that as an answer. So, after making a scene, the employee took a look at the phone. They quickly discovered that it was just full — the grandma had filled her phone to the brim with pictures of her grandson. But this grandma didn't have a logical (or practical) bone in her body and instead of being glad that the employee had troubleshoot the issue, she was even angrier. To find out what happened next, scroll down, and then afterward check out these employees who shared which jobs are the least enjoyable to work at. I guess they all lose their magic after a while.

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Posted by Eleonora Bader
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customer service boss sd card pictures employee manager refund customers upper management retail employee phone working grandma family new phone grandson workplace stories store

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