Pizza delivery drivers reveal the wildest reasons customers got put on the no-deliver list: 'He came to the door eating a can of cat food'

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Ally Perry • Writer and Editor
Jun 9, 2024 4:00 PM EDT

While it would be unfair to try and pit customer service jobs against one another, there is something to be said for the difficulties that a takeout delivery driver can face. The role means that you find yourself visiting people in their home territory, and for all that your interactions with them are usually pretty brief, they can easily become memorable in a bad way. 

This was the premise for an eye-popping AskReddit, in which pizza delivery drivers were asked about the strangest incidences that had customers banned from making any more orders. It's no shock that many of the responses came across as a very good reason to add an extra couple of dollars to your takeout tip next time. Delivering pies shouldn't have to be this traumatizing, but it is anyway. Why is it that so many hungry people think that answering the door with clothes on is optional? 

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  • 01
    Cheezburger Image 10358023936
    via Arantxa Aniorte
  • 02
    Pizza delivery drivers of Reddit, what are some of the craziest reasons people have ended up on the "no delivery list"?
    via Wise_Carrot_457
  • 03
    Divayth--Fyr 11h Well there were a few, over the years. One lady, around 70, kept answering the door with an open robe and nothing else on. This one dude was weird and angry, and would call up and just start in with you get a order right one idiots, if you can time, (I don't think he knew two swear words), and we had to tell new people you can just hang up on him. But from what I heard, when he did get a delivery early on, he was nice and polite at the door. Some weird psychological stuff happen
    via Divayth--Fyr
  • 04
    Sous VideButt 10h I delivered pizza for 5 years of my life and I don't have one crazy story. I got bit by a little dog on the ankle once. That's about the craziest thing. The weirdest thing that happened though, this woman would call twice a week and order a pasta to be delivered. This went on for years. Then one night I'm taking her order and I said "And you'd like this delivered tonight I'm assuming?" And she said "no I'd like it delivered tomorrow." We both laughed, and I said I'll see you in
    via SousVideButt
  • 05
    gameryamen 9h I worked for a pizza place that was near a very large software company. Deliveries to the neighborhoods or offices where all the tech workers lived was usually pretty awesome because they'd tip rather well. But there was one apartment that started to become a concern for us drivers. The man ordering was always polite, always paid, always tipped $4, and he would have been a perfect customer. He'd order breadsticks and a salad twice a week, and sometimes he'd include a bottle of root
    via gameryamen
  • 06
    Our manager was a really cool dude though, and he heard the drivers joking about the boxes and asked a couple of us "Is this like a messy guy or a guy who needs help?" We agreed it was probably the latter. So on his day off, the manager went to the guys apartment with an envelope that had gift cards for several other restaurants that delivered in that area and chatted with him. Manager found out that the guy was an immigrant on a Visa who was struggling to find American food he liked, and too so
    via gameryamen
  • 07
    fredgiblet 12h There's only a couple of people on that and it's only because they complain about their delivery almost 100% of the time and demand free food. Even then it takes a lot.
    via fredgiblet
  • 08
    ChipRed87 11h We didn't put him on a no serve list, but one guy answered the door n d, or rather with an open bathrobe... A few weeks later he came to the door eating a can of cat food.
    via ChipRed87
  • 09
    alisaysmeow 11h We didn't ban this customer, but I feel like this story fits. I work for dominos. I took a delivery to a hotel from an order placed online. So the actual customer put in the wrong address. So I deliver to the room number that she incorrectly put. Anyway, a couple opens the door, they're both stark n d, head to toe, and obviously | up. They paid for the order. I guess they thought I was a pizza fairy... Idk. But it was super awkward. So I get back from the delivery and the actual
    via alisaysmeow
  • 10
    87eebboo1 11h A Rottweiler broke the front window to attack me delivering their pies... The chain actually valued my health over profits enough to ban this house when the rotty busted their living room window on a drop-off
    via 87eebboo1
  • 11
    Careless_Method_9142 6h We had a guy and two girls order seperately, then grab the pizzas and run. The girls had picked the food up and left, while the guy was paying. After 30 seconds the guy bolted. It was a $100 order. My manager, who is a frequent gym goer, leapt the counter and gave chase. The two girls had gotten into a car with the food, but when the saw my manager they drove off leaving the guy. My manager chased him three blocks, and was gaining on the guy when the girls pulled up and t
    via Careless_Method_9142
  • 12
    Airspirit26 10h when I moved in with my brother, I ordered pizza hut, an hour later I called to see where they were and told me they do not deliver to this address and had cancelled my order. I learned my brother would get drunk, order pizza hut and then pass out or flat out refuse the order when they showed up. He did it multiple times
    via Airspirit26
  • 13
    on Sweetwill62 10h was drunk and really | I only know of a couple people that got banned, one guy to a driver and we blacklisted him from delivery. He could still come and get food we just weren't going to deliver to him. He apologized so we didn't make it a lifetime ban, just until the end of the year. The other person was banned and officially trespassed from the property. This person ordered food for herself and her family, her kid and grand kids, she was told it would be ready in 15 minutes,
    via Sweetwill62
  • 14
    While this is going on, crazy lady makes a complaint about being given ROTTEN LETTUCE in her sandwich to corporate. Obviously they get the RM to find out what the | is going on. The RM calls the store and asks for the Store Manager. RM asks for two things, a picture of a fresh made sandwich a picture of that same sandwich 30 minutes later after it has been on the warmer. We start this process and get a picture and set it on the warmer. While that is warming up the crazy lady comes back to the st
    via Sweetwill62
  • 15
    Then there was the time someone knocked over a 2 liter and landing on its cap causing it to break open and rocket directly into one of my coworkers n ts. He didn't think that was funny, everyone else disagreed with him.
    via Sweetwill62
  • 16
    OldSkooler 1212 9h When I worked as a driver for Dominos in 1988 I put WVU's head basketball coach, Gale Catlett, on my personal do not deliver to list. He lived about two or three blocks from the store and he would write a check for the exact amount of the bill and no tip. That part was fine, just another cheap , but he also had a radio show a couple miles from the store. During the show we'd give them free pizzas every week and he'd say something like "The dominos just arrived". It wasn't an o
    via OldSkooler1212
  • 17
    not_a_scrub_10h I delivered to a trailer home right on the edge of a neighborhood of literal mansions. When I knocked on the door, this big drunk dude answered. I gave the name and he said to come in. I was a dumb 20 year old and didn't think anything of it and went just inside the door. Big drunk dude sat down in a rocker in front of a tv watching that night's game. I asked where the guy was and he yelled down the hall for them. After a moment of them not coming out he told me they were just ar
    via not_a_scrub_
  • 18
    jimbow7007 10h This was like 25 years ago, but we had a regular that clearly had some mental issues. He never tipped. You could see the stack of 30+ old pizza boxes in his kitchen when you delivered. But the night he paid me with a can of coins that was somehow crusted/rusted together and we had to rinse them off and then spend 20 minutes figuring out if it actually covered his bill was the last straw. And before anyone asks, yes, when he handed me the can I tried to point out that didn't count
    via jimbow7007
  • 19
    NeolithicSmartphone 10h I was a General Manager of a pizza joint (won't specify) during the pandemic. Due to the contactless delivery protocol, we had these small cardboard boxes that we used as platforms to place pizza boxes on. Mainly they were meant to keep food off of the ground. Well this one lady called to complain about the contactless platform boxes, stating that "Health code indicates a 6 inch minimum between the floor and any food items." This is true. And in my store, nothing, not eve
    via NeolithicSmartphone
  • 20
    loose_lucid_elusive4 10h There was this older lady we would deliver to. It was a 50-50 shoot on if she would tip 75 bucks or not answer the door at all. After enough of her not answering the door, she got banned. Everytime I delivered to her, was a no answer. My coworker got 2 consecutive deliveries with the 75 dollar tip.
    via loose_lucid_elusive4

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customer service crazy people pizza pizza delivery customers crazy stories askreddit food service stupid people Reddit fast food
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