Pizza parlor owner kicks out guests for berating new hire: 'Frankly, I don't care'

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    PIZZA
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    r/r/TalesFromYourServer Posted by u/aaanon5402 The owner of the restaurant kicked out one of my tables for yelling at me about a receipt
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    It was my first day at a pizza restaurant. This place was always SLAMMED... it's really where I learned how to be a good server, before that I worked at over staffed burger joints or Italian restaurants. Things were moving pretty fast but I was doing surprisingly well. I had about 10 tables and I was used to 3-4 table sections. I will never forget this couple that came in and sat down at table 24. They were an old couple. I'm talking both gray haired and over dressed to be at a pizza restaurant.
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    The man at table 24 handed me his card to close out. I'm BUSY.. like didn't even have time to pick a wedgie if I had one, busy. I go to the computer and swipe his card. Admittedly I forgot to print out the itemized receipt, which I get can be very frustrating. Man at table 24 had every right to be upset. But instead of asking me to grab the itemized receipt, he began to LOUDLY, in a small room, with a deep and firm tone tell me how horrible I am at my job. That no wonder I only got as far in lif
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    He kept going on with these TERRIBLE comments and wouldn't let me walk away when I tried. So now all of my other tables just saw me get ripped a new a and I'm in the weeds after wasting time getting yelled at by this guy. The owner of the restaurant must have come in at some point. He saw this man yelling at me, came up to the table and did the most bad a thing I've ever seen.
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    Owner: "Excuse me sir," he says to the man at table 24, "I am the owner of this establishment. I'm not sure what the problem is here and frankly, I don't care. What I do care about is you belittling my waitress. So I'm going to ask you and your wife to leave and not come back to my restaurant."
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    Man at table 24: "Fine but you'll be losing our business." Owner: "I really don't care, and don't want people like you in my restaurant anyway."
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    It was the coolest sl I had ever seen. The owner STOOD THERE AND WAITED for these people to leave. It was fling bad a.
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    After they left the owner came up to me and said: "Fk those people. You're doing a great job and I wouldn't have hired you if you didn't show potential. If anyone else talks to you like that I want you to tell them to off and get out. I don't want their money." Coolest. Boss. Ever.
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    sweetrhymepurereason Awesome story. I had a great boss once who liked to say "the customer is always right, but that guy is not our customer anymore."
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    Had a boss at a movie theatre "the customer is always right except when they are wrong" Movie theater was the best s high school job ever
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    Public Mind Cemetery One time when I was a line cook (I've tried really hard since 2014 to not wait tables anymore) I saw a manager tell a server at the expo window "The customer is, per capita, the wrongest motherf er on the planet." Yoink. I say that s every time it's applicable.
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    knickknacksnackery So I'm going to ask you and your wife to leave and not come back to my restaurant. Fine but you'll be losing our business. That was the intent, yes.
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    Velocity_LP "Yes...that's what banning you means"
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    Ironic Despair I love when people threaten to never come back again because they decided to throw a temper tantrum. We don't want customers like that anyway good riddance.
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    [deleted] love when bosses stand up for their employees!
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    Unthawed Age Any boss who thinks keeping a customer at the expense of an employee is wack. Always back up your employees. You really want to go shorthanded for a little bit while trying to hire a replacement?
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    beelzeflub I wish my boss would
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    KrossCheckN I never understood how anyone could be to waiters or waitresses. Like, you could easily stay at home and cook your own d | food. Instead you choose to go out in public and make an a of yourself? Okay. Good call. Food can't be ready at the snap of a finger if it needs to be cooked. Sit your a down, talk to whoever you're there with, play on your phone if you're there alone, just shut the f up instead of screaming at people like a big ol' bag of des. And what would you even do with the
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    PearlRoses630 Not defending this guy at all, but some people do need itemized receipts for things like reimbursement etc
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    jmerridew124 The owner is a dude who's waited tables before. 33 Reply Share Omegablade0 Best owners/managers are the ones who started at the bottom

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