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One of the things that changed the way I look at cognitively demanding work like committing words to a page was Cal Newport's “Deep Work,” which explores the way we work in the modern workplace, with all the distractions and things vying for our attention close at hand and how these things do nothing but fragment and disrupt our focus, making it harder for us to complete the work we're trying to focus on. To perform cognitively demanding tasks at a high level, we need to be able to escape from these distractions and enter into a state of deep and unbroken focus—thus Cal Newport's term for it: “deep work."
So, while “multi-tasking” might be an important skill—at least according to every job posting and resume in the 21st century. There are certain tasks that are disadvantageous and inadvisable to complete while “multi-tasking.” Meaning that this boss, like so many others really isn't being the leader they think they are by forcing their workers to work the way they want them to.
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