'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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    "No, we are not required to provide a Thanksgiving meal"
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    No, we are not required to provide a Thanksgiving meal Medium This just happened a bit ago, I tried to post before but got auto-modded for being too short so I will try again with some more descriptive padding.
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    Basically as the title, a guest showed up today and asked me what we do for guests for a Thanksgiving meal. Sorry for formatting, writing on mobile. Simple answer, or so I thought. Me Me, obviously HG= Hungry Guest
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    Me: "Unfortunately we don't provide any such service, there will still be the continental breakfast in the morning." HG: "What do you mean you don't provide that? What kind of resort is this?!" Me: "I do agree that calling this place a resort is a bit of a misnomer but I
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    can't do anything about that. We are a standard service, business hotel." HG: "Well, where CAN I go to get a good meal tomorrow?" Me: "Well there are a number of restaurants located nearby, you could try any one of those, and in addition I believe there are a few churches in
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    town that host Community Meals for Thanksgiving, anyone can go, you don't need to be a resident." HG: "I don't like churches. You seriously don't do anything for people stuck here over the holiday?" Me (wincing at the phrasing 'stuck here'): "No we do not."
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    HG: "I can't believe this. I have never had a RESORT do this to me. I really hope you're ready to give me a discount for this inconvenience." Me: "Again, I do apologize about the misunderstanding regarding the name of the hotel, but there really isn't much else I can do or say.
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    Thanksgiving meals for guests is not something we've ever offered in the six years I've been here, and therefore not having one this year isn't something I can swing a discount for." HG: "I want to speak with your manager."
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    Me: "No problem, she'll be back on Friday morning, here's her card." HG: "So you're saying you're not going to provide me a meal for Thanksgiving and I can't even get a discount until Friday?! This is ridiculous, I'm calling the corporate line, I hope you're ready to lose your job."
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    I am awaiting the call back from Customer Care any minute, I'm sure they and I will have a good laugh.
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    sylvar 4 hr. ago Are you saying I can't even get a discount until Friday?! No, I'm saying you'll have to wait until Friday for my manager to tel you exactly the same thing while stifling the same laughter.
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    Ru8yGold 4 hr. ago Love how you are going to lose your job like not putting on a Thanksgiving spread was entirely your idea/choice just so you could inconvenience this one guest in particular lol
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    Do people not check in advance what facilities are available for holidays??? That's quite literally the first thing I would do if I knew I'd be away from my kitchen on a major holiday.
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    XxTrashPanda12xX OP 4 hr. ago The thing that got me was like... I provided options. Even free ones. Sure the options aren't right here right now but frankly.... I didn't even have to do that.
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    What I get for trying to be nice right? ✓ Vote D Reply Share Ru8yGold 4 hr. ago "No good deed goes unpunished"
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    LocalLiBEARian . 4 hr. ago We will allow you to stay at the same rate as the rest of your stay, without charging extra due to the holiday. Failing that, offer a selection of popcorn, jelly beans, and toast.
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    Ekd7801 4 hr. ago I'm going to lose my job too! My guest is going to call corporate because I told her she booked through a third party and she knows she didn't. She said she'll make sure I'm fired for saying this to her. We can job hunt together!!
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    XxTrashPanda12xX OP 4 hr. ago OMG Twinsies! D Edit: Seriously tho can you imagine if we actually got fired every time a guest claimed we would? I'd be out of a job hundreds of times over lol

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