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This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.
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This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.
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This image is for illustration only, and the subjects are models; the image does not depict the actual subjects of the story.
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Disney does have the best customer service, but most hotels couldn't do this. They own all of their hotels, which are extremely close to their theme parks and close to each other. A Best Western in Dubuque Iowa would have to find another solution.
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It's very common for a customer to scream at employees because of their frustration regarding something the employee they're screaming at has nothing to do with. Not only did this customer not yell, but he was absolutely raising his concerns with the person responsible for the easily preventable mistakes.
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I'm lowkey surprised nobody in the comments took the receptionist's side. There is a pocket of internet users who will paint every single customer who has any problem with a staff member for any reason as a demanding Karen who needs to be taken down a notch. I think the reaction would've been different if he screamed at her and called her stupid, but he didn't. His response was beyond appropriate, given the circumstances. Can you believe that people on the Internet could finally be reasonable for once? We should check the moon cycles.