‘She said I was heartless and hung up’: Entitled customer demands a refund for a ‘stolen’ package belonging to her neighbor

Author image for Lana DeGaetano
Lana DeGaetano • "Show me to me please."
Jun 20, 2025 9:00 AM EDT

Where do people find the audacity to claim another person's items as their own, and even go so far as to try and get money back for a package that was most likely stolen? It's easy to write this off as sticking it to the man, that is, capitalism, but what about the unsuspecting person expecting their package? Do entitled folks think they can get the refund on their credit card instead? This is not the way the world works, as most of you know—but some people appear have a screw or two loose. 

In this next story posted by a call center employee, a neighbor of a customer at their company explains that a package was stolen off the customer's doorstep, and the neighbor wants to right the wrong and charge back for a refund. This request is just as absurd as it is surreal, especially given the fact that the neighbor allegedly saw the package being stolen and did nothing to stop it. In what world would anyone think they can receive a refund for another person's items? Scroll below to see the absurdity for yourself—it is truly appalling. 

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customer service neighbors stolen call center entitlement customers karen-customers package reddit story entitled customers entitled reddit thread r-entitled Reddit entitled people
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