‘You probably don’t remember me…’: Server confronts entitled customer a year later for throwing a temper tantrum on her first day

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Ben Weiss • Writer and Editor
Jun 28, 2025 8:00 AM EDT

It's hard to forgive the people who yell at you for no good reason. I'll never forget when a teacher wrongfully assumed I was the culprit for the misbehaving that was happening behind her back. Her decision to harshly reprimand me in front of the entire class has seared itself into my memory. It took me years before I felt comfortable enough speaking up to teachers after that, and I know others have felt the same.

These kinds of experiences go beyond your educational upbringing, of course. When you start your professional career, your idea of what is acceptable is learned by your manager's expectations as well as the culture of your first workplace. Depending on your experience, you can get the completely wrong impression of proper professionalism and workplace dynamics if you have a difficult boss or coworker. For this server, she never forgot the one entitled customer who made her first day on the job a total nightmare, but she had the unique opportunity to confront her a full year later.

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    Cheezburger Image 10522708992
    via Unsplash+ (Curated Lifestyle)

    The image does not depict the actual subjects of the story. Subjects are models.

  • Some members of the online community assumed the author was out of line for causing a stir in her current restaurant after the confrontation, but as the author herself stated, there is no point in maintaining professionalism with people like this entitled lady. Besides, even if this woman never learns her lesson, at least the author got some closure.
     

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    New restaurant just opened, maybe a few weeks in, and of course the place is slammed because everyone wanted to check it out, and being in a not-so-great area the food was exceptionally good.
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    I go to check on one of my tables and this lady SCREAMS at me that she ordered her food an hour ago. I don't do confrontations and thankfully my boss was right there so I let him handle it. I went to
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    check the ticket and it had been 45 minutes, along with every other ticket that was waiting. Yes it has been awhile but the place was new and super busy... what do you expect? It was so awful that tables that weren't even mine were stopping me to ask if I was okay.
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    A year or so later, I saw her in a different restaurant I was working at and thankfully she wasn't in my section but I warned my coworker.
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    Thankfully, she just so happened to show up again and it was my last day. I could hardly contain my excitement.
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    As I left, I stopped at her table and said, "you probably don't remember me, but I waited on you about a year ago at X.
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    You screamed at me in front of the entire restaurant and I just thought you should know you're a terrible person."
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    The text I got from my coworker after was awesome. The lady started flipping out, demanding to know my name, but all management said was 'she doesn't work here.'
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    Cheezburger Image 10522709760
    via Unsplash+ (Blake Cheek)

    The image does not depict the actual subjects of the story. Subjects are models.

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    ☐ oucreeps. 12 hr. ago this is why i don't go to grand opening nights for restaurants.
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    i've seen both sides. it's always kind of a ]show. let everyone get the bugs out, and try version 1.2 several weeks later.
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    dnm8686 OP. 11 hr. ago Look at you over there with all that common sense!
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    verminbury 13 hr. ago If she wanted to cut her losses, she should have said, "Yeah, she didn't do much for me at the last place either!" and flounced out.
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    Coney Island Man 5 hr. ago After 40 minutes I would walk out
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    Quick-Possession-245 4 hr. ago Good for you!
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    OnTheList-YouTube 52 min. ago Perfectly done! Some people have to have said that by someone, so they can reflect on themselves. Well done.
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    Pandadrome 21 min. ago It was very unprofessional. Nobody has the right to scream at waitstaff, but 45 minutes waiting time is insane, the place should calculate
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    for a full house. This was not a petty revenge, this is bringing a grudge to new place of business and acting unprofessional as
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    Not a petty revenge. If I were your manager at the new place, it would have consequences because you've adversely affected reputation of the restaurant.
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    dnm8686 OP. 14 min. ago Well good thing you weren't my manager, and if you read again, you'll see I did it on my last day so management couldn't do anything anyway.
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    No need to act professional around goblins!
    via dnm8686

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toxic-workplace server work restaurant server life entitled people karma reddit thread Reddit restaurant work tales from your server entitled people toxic-work-environment
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