'[I] spilt a whole tray of drinks over the same man twice': 20+ Hospitality workers who made giant mistakes at work

Everyone has an "off" day at work every now and again. You can't expect perfection from humans! 

Bosses certainly demand perfection from their employees, but there's not much they can do when a waiter drops a tray of waters on the ground, or a cashier accidentally overcharges a customer. That's why they say "don't cry over spilled milk," because accidents happen, and all you can do is try your hardest not to mess up again. But look… some of these waiters, waitresses, and retail workers messed up pretty bigly, like the waiter who sampled a cheese fry, then forgot to wipe their mouth before handing the plate to the customer. Big yikes! 

For seasoned hospitality workers, I'd be curious to know how you deal with mistakes. Do customers appreciate a heartfelt apology from you, or do you just hide in the back room and allow your manager to smooth things over? I suppose it depends on the customer as well — we all know that some customers will take any opportunity to complain, and cannot be satisfied by any solution except having their whole meal comped. Ugh. 

Next up, have a laugh at these funny signs that have an interesting story behind them, like one that reads, "Employees must stop crying before returning to work." 

Like what you see? Follow our WhatsApp channel for more.

Author image for Remy Millisky Remy Millisky
Advertisement

Stay up to date by following us on Facebook!

Tags

boss workplace-stories jobs waiters job retail bosses retail worker work customers restaurant workplace waitress
Scroll Down For The Next Article

Also From FAIL Blog

‘I can't handle the guilt if anything happens’: Family next door repeatedly leaves their elderly parent on a neighbor's porch without asking, sparking the neighbor's worry that if she ever gets hurt, they'll be liable

‘I can't handle the guilt if anything happens’: Family next door repeatedly leaves their elderly parent on a neighbor's porch without asking, sparking the neighbor's worry that if she ever gets hurt, they'll be liable

Trending Now

"I asked her to stop. She wouldn’t.": Entitled neighbor parks in resident's spot in front of his garage, demands he pay her $300 after she gets towed: 'She got towed again a few days later for parking in front of someone else’s garage'

"I asked her to stop. She wouldn’t.": Entitled neighbor parks in resident's spot in front of his garage, demands he pay her $300 after she gets towed: 'She got towed again a few days later for parking in front of someone else’s garage'

01
35 Funny signs with stories behind them: 'We are short-staffed... If you run out of patience, ask for an application'

35 Funny signs with stories behind them: 'We are short-staffed... If you run out of patience, ask for an application'

02
25-year-old employee refuses to swap vacation days for 32-year-old entitled coworker with kids, causing ongoing work drama: 'People without kids should be more flexible!'

25-year-old employee refuses to swap vacation days for 32-year-old entitled coworker with kids, causing ongoing work drama: 'People without kids should be more flexible!'

03
Print shop's new district manager demands all employees wear ties near a tie‑eating laminator, staff answers with giant clown bow ties: ‘The employee handbook doesn’t provide color or size parameters’

Print shop's new district manager demands all employees wear ties near a tie‑eating laminator, staff answers with giant clown bow ties: ‘The employee handbook doesn’t provide color or size parameters’

04
'This is going to be a $7,000 lesson for you': 15 Workers whose clients, customers, and bosses saw their big mistakes

'This is going to be a $7,000 lesson for you': 15 Workers whose clients, customers, and bosses saw their big mistakes

05
‘Rent was due, she didn’t pay, I lost it’: 25-year-old Rachel moves in with her best friend Chloe and immediately refuses to pay rent, pushing Chloe to kick her out

‘Rent was due, she didn’t pay, I lost it’: 25-year-old Rachel moves in with her best friend Chloe and immediately refuses to pay rent, pushing Chloe to kick her out

06
Advertisement