HR sends out automated email warning employee their 'engagement score' has dropped 7 points, fails to realize he was working on a deep-work project

Do you want to be monitored by a robot in your own workplace?

Nobody wants to feel like they're just a number, even at work. We all want to feel like we're being rewarded for our individual contributions, and like we're being evaluated holistically. Sure, business is about numbers. You can quantify some forms of output, and that's important. Metrics and stats are a valuable way to put evidence to performance. But the best managers know that it's more than this. It's not just the numbers you churn out, it's the impact you make on your team. It's the relationships you build, the skills that you learn, and the critical thinking you do. These are harder to put numbers to. That is, unless you're a company that desperately wants to. That's what happened in this situation, where a company implemented some interesting tools that ended up backfiring on their employees. Nobody wants to get a scary email from HR in the middle of the workday. It doesn't instill a sense of comfort in you, and indeed might spark a sense of fear. You hope you didn't do anything wrong, and you hope that your job isn't at stake. In this day and age, the thought of your job being threatened over something small is almost too much to bear. It's a tough world out there, and you don't want to be fed to the wolves just because an HR tool detected something in your performance.

via Javad Esmaeili

_{Image is representative only and does not depict the actual subjects of the story.}
Got an automated email saying my "engagement score" dropped 7 points last quarter and i have to meet with HR.

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Commenters gave their takes and opinions.

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_{Image is representative only and does not depict the actual subjects of the story.}
The employee in this story was scared that they were being unfairly judged. The nature of their role had changed, and they were engaged in some deep work. That meant that they were a little less outwardly visible, which was an intentional choice. The HR rep, though, didn't see it that way. In their mind, something was flagged by the system, and they needed to address it. Keep scrolling to find out what happened in this story, and then let us know what you think about it in the comments below.
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