Entitled customer berates teenage barista for microwaving her muffin, he gets even by giving her a frozen one

This customer may have been particular about her muffin temperature, but she wasn't particular enough about her demands.

Look, we should all extend a level of understanding when we're dealing with folks in customer-facing roles, especially when these employees are young and new to the workforce. This barista at a local coffee shop was only a teenager, and it was his first job. Naturally, any temper tantrum thrown by a customer would feel apocalyptic to someone without enough work experience to become jaded at people and their unruly behavior.

This woman despised the fact that her muffin was hated in the microwave. It was soggy and didn't taste fresh to her. While we understand that disappointment, clearly, this was not the kind of establishment that served fresh food, as all the pastries and breakfast items came frozen. If you're going to be picky about food quality, you might want to dine somewhere else.

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Don't microwave my muffin!

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An older woman smiles with her coffee while sitting in front of a laptop at a small table outside a coffee shop.
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Although this barista was quite green at the time, he knew in his heart of hearts that this woman was out of line. After numerous attempts to explain to her that all the muffins came frozen and needed to be heated up in the microwave, she still refused to accept this fact and demanded another muffin that hadn't been heated in the microwave.
Well, let's just say she got exactly what she wanted. It's amusing to think of this barista hiding in the back after successfully enacting some well-deserved malicious compliance. Even though he was afraid of her reaction, he was prepared to tell his manager that he was simply following orders. After all, isn't the customer always supposed to be right?
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A young male barista takes orders from customers behind the counter as another customer sits with a laptop open in the background.
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A muffin and a scone sit on a plate near a mug of coffee in a café.
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A young male barista stands in the kitchen preparing food for a customer.
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