IT fails to fix employee's computer, leading to their account and login being deleted, employee spends over two weeks unable to work: ‘What a clown show’

Author image for Bar Mor Hazut
Bar Mor Hazut • Senior Editor
Jun 24, 2026 1:00 PM EDT

Sometimes, life likes to throw difficulties at us at the most inconvenient times, and we are left to fix them all on our own.

Even though we all signed up to do our jobs, everyone wished for an impromptu day off from time to time. Think about it, how great would it be if your office would suddly get a power outage, and your boss would tell you that you can go home while they try to fix it?

You could be getting a whole day to relax while someone else deals with an issue at work, and no one can blame you for it… 

That being said, a technical issue shouldn't actually disturb your job for more than a day, unless you want to truly risk your position at your workplace. There is only so long that you can get away with not working, even if the problem is not up to you. At some point, it can very much cost you a lot more than a little delay for your workload.

Take the employee below as an example. Almost three weeks ago, their computer broke down, and since then, no one has been able to fix it. Not only was the computer not fixed, but IT seemed to make the situation worse when they discovered that the employee's account and login were deleted entirely from the faulty computer.

Since then, every day the employee arrived at work, and every day they sat there waiting until someone could fix the issue and allow them to get back to work. And every day, they were unsuccessful… It had gotten to a point where the employee's coworkers thought they had quit, and they are so behind with work that the entire company is going to feel the backlash very soon. Still, no one is able to find the solution.

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    Employees working on a computer
    via Getty Images

    Employees working on a computer

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    2.5 weeks without computer access already

    Only person in my company having this issue currently... My computer kicked me out of all shared drives 2.5 weeks ago today... then my email, then my whole MS office suite...
    via SpeakerReasonable610
  • 03
    Asks IT what's going on... tell me "restart the computer and see" Then my whole account and login doesn't exist...
    via SpeakerReasonable610
  • 04
    They reactivate it, it kicks me out again, and again, and again... finally it worked for 3-4 hours... spent that time building an entire spreadsheet... kicks me out so I couldn't save the work...
    via SpeakerReasonable610
  • 05
    Now IT tries to make a whole new computer profile for me... a week since goes by, I still have access to nothing, and can't even use Microsoft office or email...
    via SpeakerReasonable610
  • 06
    At least 10 people within my organization have emailed my boss asking if I've quit the company so far...
    via SpeakerReasonable610
  • 07
    I have to close out an entire accounting month in a few days, and I can't even login to a computer...
    via SpeakerReasonable610
  • 08
    And not a single person has a clue how to solve the issue. I've been using someone else's login for emergency work, but HR
    via SpeakerReasonable610
  • 09
    is now saying I am not allowed to do that. What a clown show.
    via SpeakerReasonable610
  • 10
    Error message on laptop
    via Erik Mclean

    Error message on laptop

  • 11
    Demonslugg Just collect that check
    via Demonslugg
  • 12
    SpeakerReasonable610 OP Yup. Currently sitting in the office fiddling my thumbs... it'll be a sh show next week when people are asking for month end close numbers and I have nothing to send them... actually will
    via SpeakerReasonable610
  • 13
    be a disaster because nobody else here can cover the deliverables I make or understands how to do it... $150bn market cap company btw
    via SpeakerReasonable610
  • 14
    bwill1200 This is a "same day fix / new PC" issue, not weeks of dealing with it, if your boss isn't screaming at the Help Desk then something odd is going on.
    via bwill1200
  • 15
    SpeakerReasonable610 OP I agree... And every 2-3 hours or so, they're telling me to try something else. And nothing has changed...
    via SpeakerReasonable610
  • 16
    And yeah it is very suspect. I don't like it... When I started here originally, the first day I was given a laptop with everything good to go by 2pm.
    via SpeakerReasonable610
  • 17
    brainstormer77 This sounds a lot like some IT person messed up and deleted your account, then is trying to recover it.
    via brainstormer77
  • 18
    ChefCurry Yum Yum Hmm... that's not normal. HR codes the position and then IT has systems that pull from what is coded to give you all your account s
    via ChefCurryYumYum
  • 19
    If they haven't fixed it in this amount of time either you are fired or they are really, really incompetent. Have you been getting paid?
    via ChefCurryYumYum
  • 20
    SpeakerReasonable610 Yeah getting paid as usual. As per being fired. I'm not sure that's happening. It's definitely odd... however I'm responsible for way too much work at the
    via SpeakerReasonable610
  • 21
    moment and I don't really think I'm a fireable person... I'm not high level but I'm taking on the work load of 2 people who quit last year and weren't replaced... if I was fired my group would be down to 3 people + managing director....
    via SpeakerReasonable610
  • 22
    Also they seem to have been trying to resolve it to no avail, they keep making new user logins for me and asking for my passwords and can't seem to get it... if I was gonna be fired I'd imagine they'd have done it already not a week before 2 people are on vacation and I'm the only one holding down the fort. It would be a really bad time for them to can me
    via SpeakerReasonable610
  • 23
    Apparently the issue stemmed from 1. they transferred me to a cloud based platform from what I was previously on 2. they forgot to renew my account and it expired and they reactivated it and set it to be active for 12 months more, but it's
    via SpeakerReasonable610
  • 24
    kicking me out every time they do it after some hours.. 3. they can't figure out how to install office into my new login.
    via SpeakerReasonable610

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boss bugs workplace-stories employee manager job technical difficulties account tales-from-the-workplace it computer workplace company
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