'I pulled out the records': Employee records every conversation with coworker to prove she lied to HR about their “condescending” interactions

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  • A meeting with HR.
  • I recorded a coworker and proved that she lied to HR about me being condescending to her.

    I had an issue with the receptionist since she started at the company, she is very defensive when you ask her to do something the way its supposed to be done by the process.
  • She checks faxes and sorts them by department, there are 4 different dept at this company and its pretty simple based on a file # search in our internal system.
  • Problem is different departments operate with different deadlines, so its common for one department to receive over most of the faxes in a day, and there is no deadline on them to respond to who sent the fax, and my department there is a 14 day deadline, sometimes 30 day deadline to address some claims.
  • So if the other department gets the fax and forwards to me, I can be too late. to respond and lose certain rights to address an asset (legal matter).
  • Also she forwards calls and we constantly get calls we are not supposed to get, if she transfered it right the first time, it wouldn't take more time to figure out which department to transfer it to.
  • It feels like she transfers calls by eenie meenie money mo method. Long story short, she socks and isnt a good receptionist.
  • She even got offended when I brought her a letters to mail and put in envelopes and she came back saying its not part of her job.
  • I let it go The issue is I missed a deadline because I got a fax too late from a creditor and wasnt able to send a notice in time to realize on property and ended up losing an asset to a secured creditor, and why i got in sh, that asset had some equity.
  • I got in sh for that and I later had to prove to my boss I got the fax too late and why I sent the notice too late.
  • Manager told me to talk to her so it doesnt happen again. I asked him to do it too, he did, and said to her that I will provide more training again to her.
  • When i went to speak to her about it i explained again which faxes to look out for to send to me, explained why thats important she sends to the right department.
  • I was not yelling, I am a professional and was very mindful of my tone. She went to HR and put in a complaint that I was ride to her.
  • I ended up trying to defend myself, and long story short it was she said he said scenario, I got that instance in my file now.
  • Receptionist Using Computer and Phone.
  • Since, I ended up either only communicating with her through email or recording when I do talk to her on my phone voice recorder app because I dont trust her.
  • And of course, it happened again. I sent an email to her and went to show her which fax I was talking about alwhile recording, and I was not short with her, it was the other way around.
  • So she goes to put in a complaint, and HR calls me in I already have the email and recording ready.
  • HR gives me the usual spiel, that there was an incident report, she mentioned i was condescending to her, and proceeds to tell me its my second incident.
  • I pull out the records, email the recording and several others that i have in my recent inventory of every interaction we had, she says she will review and I can go back to work.
  • I also emailed my manager after about this conversation with HR. I am still waiting on the result of that, i dont know if ill get in sh for recording her but here we are.
  • Edit: Also i checked laws here and employee hand book, one party consent rule applies and there is nothing in employee handbook.
  • Anyway well see if im employed. Edit 2: 1 HAVE MY JOB! MY manager had my back, COO got involved, they understand I recorded because I wasnt being believed on many instances!!!
  • Asked not to do it again, and moving forward all tasks for her to do go though the COO.

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