Employee turns off his work phone during his PTO time, and you won't guess what his boss did! He said that he was being unprofessional by setting up that boundary, now he wonders if he needs a new job

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I'm in middle management. My area supervisor told me that the COO had him try to call me while they were sitting together. I didn't answer, and my supervisor said that my work phone was turned off. The COO then told my supervisor that I was being "unprofessional" and that I should be available to my team. AITAH for turning off my phone while I'm on PTO? I told everyone on my team to do the exact same thing when they're taking their vacation. I'm not upper leadership or anything, but honestly, I
A woman using her phone. Model portrayal.
should leave you alone unless something is truly on fire. Is this just old-school management thinking? Should I start looking for another job? If this comes up when I get back, do I have a reasonable position I can defend myself with?
A man using his phone. Image for illustrative purposes.
Mental Escape 1737 No. You are completely entitled to be unavailable on vacation. Good grief.
ddadopt I told everyone on my team to do the exact same thing when they're taking their vacation. Good on you for that, that's the right way to manage your team. It's worth noting, though, that you don't mention having this conversation with your own boss so it seems there is possible a mismatch of expectations here. I'd clarify how your boss feels about this before I did anything else. If he expects full availability, deal with that, but you may also get a "we
didn't talk about that, I was surprised and embarrassed in front of the COO. Had we spoke about it earlier, I could have managed expectations instead of being caught flat footed" and an understanding going forward.
No-Setting9690 Hard to say. Did you have a backup for your responsibilities? Was the reason for the call only somehting you can answer? See I'm IT< have been for decades. I have worked on PTO because something needed to be fixed. So I get that aspect. But if it's something that could have waited or another team member resolve, then thats on the COO and your bosses. I like a balance. A good company will understand this. I get perks while not on PTO because of this.
mikemojc I commonly go on trips where the GOAL is to disconnect, and inform my bosses of such. First time they asked What if there's an emergency, to which I responded that I wouldn't be in a position to assist anyway, as I won't be bringing a laptop. Just pretend I'm in the hospital. They had an emergency. They figured it out. No one d..d. They DID lose about 300 hours of effort, largely because they chose to do something in a way other than what I had told them to do. When they did the thing p
nolongerbanned99 The COO is an a h le. If it's approved time off then you are not obligated. Unless you are making hundreds of thousands of dollars plus bonus andn then it's still your call
Frenchatl Just say, No problem, and then just keep doing what you are doing. When they say why didn't you answer....."weird I had my phone on me" then just stare at them....I've done this and inside I was laughing my a off.
pwolf1771 NTA at best I might return a text message but if I'm skiing there's no chance I'm having an actual conversation with a colleague or reading an email.
Limelnternational856 We have work issued phones in our workplace and if we are on our days off or on leave, we are explicitly told not to answer/check our work phones or to switch them off entirely.
froatbitte If they want you available 24/7 then it's time to renegotiate your compensation. Ask for the same as the COO. They can pit up or shut up.
RevolutionaryBar8857 My company has a policy that no one should take a work device on an international trip. It could be seized by border control or "lost" in some other way. You are expected to be disconnected when on vacation, but there will still be occasional reach outs. If you really want to leave it all behind, cross a border and no one will have any expectation of a response. Is it unprofessional to not answer a phone call? Absolutely not. Is it unprofessional of your boss to expect you t
DuffMiver8 One yellow flag here. "...people should leave you alone unless something is truly on fire." And if something is on fire, how do they reach you? By allowing for that exception, you open yourself up to misinterpretation. One man's inferno is another man's smoldering matchstick. If you've made it known that an emergency is an exception to the no calls while on PTO rule, you've set the expectation that you can be reached, so why was your phone off? What if it truly was an emergency?
Going forward, make it clear that either PTO is truly PTO and if they call you, they owe you another full day of PTO since that day was spoiled. Better yet, no one should be so indispensable. Have an assistant fully trained to at least be able to cope with an emergency, if not able to completely resolve it until you get back. Interrupting your personal time off defeats the purpose of personal time off.

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