New management tells employees that if they aren't at their desk, it means they aren't working, so employees comply, and it doesn't go as expected: 'Alert fired at 5:06. Nobody was at their desk, that meant nobody was working. So nobody looked'

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  • 01
    Quick background: mid-size B2B software company, hybrid since forever. The unspoken deal was simple a couple days in office, and if prod broke at 9pm or a client panicked on a Saturday, someone fixed it from home. Unpaid, but nobody minded. Goodwill. New CTO arrives from a much more rigid company. Second all- hands, he kills the flexible days: 9- 5, in office, no exceptions. Asked
  • 02
    An office meeting at a corporate job. Recreated scenario included to enhance reader understanding.
  • 03
    about after-hours emergencies, he says, paraphrasing only slightly, "If you're not at your desk, actively working, I don't consider it work. I don't care what you'd have done from your couch at 9pm." Someone half-jokes, "So nothing outside 9-5 at the desk counts?" Him, de d serious: "Exactly. Glad we're aligned." We were aligned. So we complied fully, literally.
    via plaintextcoder
  • 04
    Slack got muted at 5:00 sharp. Nobody checked email after leaving. A PM pinged on-call at 6pm about a broken integration and got silence until 9am the next day. Then, one Friday, a deploy went out at 4:52, minutes before the freeze a configuration value missed one customer segment. Under the old system, someone would've caught it from their phone by 5:30. Under the new
    via plaintextcoder
  • 05
    one: the alert fired at 5:06. Nobody was at their desk, and per the CTO himself, that meant nobody was working. So nobody looked. It ran the whole weekend. Our biggest client had a fully broken dashboard for 61 hours. By Monday at 9am there were 200+ support tickets, a furious VP of Sales, and a client using the word "churn" a lot. The CTO demanded to know how
    via plaintextcoder
  • 06
    nobody noticed for two and a half days. Our team lead completely deadpan pulled up his exact quote from the all-hands: "if you're not at your desk, actively working, I don't consider it work." Nobody was at their desk all weekend. By his own definition, nobody was working. Nothing to notice. I've never heard a room go that quiet. We got a real on-call rotation
    via plaintextcoder
  • 07
    within the week actual comp time, not vibes. Hybrid quietly. came back a month later as a "pilot." Nobody's said "if you're not at your desk" out loud since. Turns out a lot of "not real work" had been holding the place together for free.
    via plaintextcoder
  • 08
    An employee talking to a coworker at a corporate job. Image for illustrative purposes.
  • 09
    runner64 Deploying at 4:52 on a friday is crazy work.
    via runner64
  • 10
    Fermi_Amarti The real mystery is how you guys didn't have an on call rotation in a mid-sized company on a live service
    via Fermi_Amarti
  • 11
    The_Nepenthe Wait, did he inadvertently make it so that you all would be paid for this "Not real work?" Kind of a W actually, maybe he was just playing stupid.
    via The_Nepenthe
  • 12
    XenoRyet Ok, there's malicious compliance, and I applaud the effort of zero work outside the 9 to 5. But a Friday deploy at 4:52PM? Calm down Satan.
    via XenoRyet
  • 13
    FreydounHosseini What kind of company do you work for that doesn't do a change freeze on a friday?
    via FreydounHosseini
  • 14
    warpedspockclone I mean, great, but the fault rests with deploying at 4:52 on a Friday. Whoever did that, knowing you wouldn't be around for immediate support, is culpable.
    via warpedspockclone
  • 15
    arachnobravia And your on-call rotation is extra compensation, right?
    via arachnobravia
  • 16
    Mach5Driver How strange that a CTO couldn't have not only NOTICED it, but FIXED it, himself! Will wonders never cease?
    via Mach5Driver
  • 17
    Johnsooooooooon The worst part about corporate leaders at this point is that when they arrive they feel the need to shake the place up to prove themselves or whatever the f they are doing for their egos.. And most of the time by the time the miserable change actually is implemented and starting to cause failures they find a new place.
    via Johnsooooooooon
  • 18
    I have zero respect for any of these leaders they are not real leaders they're just sociopaths
    via Johnsooooooooon

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