Infuriating Service Call of the Day: Comcast Cancellation Request Gone Wrong
The sad thing is that this is already 10 minutes into the conversation according to the caller:
This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").Comcast has since apologized and said they were "very embarrassed" by the situation.
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