Lady's H&M Facebook Rant Over Tiny Sizing Sparks Comment Onslaught

Ruth Clemens opened up the Facebook floodgates after posting a rant on H&M's page about her struggle to squeeze into a pair of jeans and medium top. Once Ruth posted her grievance, it seemed that the entire internet decided to join in and take advantage of the opportunity to complain about, well, anything. H&M did their best ease the tension with generic copy/pasted responses, but the onslaught of complaints was just too much.

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  • 01

    "Sort it out would you"

    Shoulder - Ruth Clemens H&M June 13 at 9:01am Dear H&M, I was browsing your sale items in your Leeds store and spotted this pair of kick flare jeans. They were only a tenner - bargain! - and a size 16. I'm normally a size 14 on my hips (occasionally 16 if buying trousers) so I thought I'd try them on. It did not go well. As I'm sure you're aware, size 16 is the largest size you stock (apart from in your plus size range, which is very limited in store and does not offer the range of styles for th
    via Ruth Clemens
  • 02
    Text - H&M Hi Ruth, thank you so much for your HM feedback. We are sorry to hear about your experience in store recently. We always want our customers to have an enjoyable time when shopping in store and to leave feeling confident in themselves. At H&M we make clothing for all our stores around the world, so the sizing can vary depending on the style, cut and fabric. We value all feedback and will take on board the points you and other customers have raised. Like Reply 1,453 June 14 at 4:17pm
    via Ruth Clemens
  • 03
    Text - Olivia Dreyer Amen! H&M clothes are cheaply made. Never found something that fits, I get so discouraged that I stopped going. The Midtown NYC location has clothing on the racks with rips and stains on them. How that's possible, I have no idea, but not only is it hard to find something that fits right, but it's also hard to find something decent quality. Every time I go in there, the employees are rude and the store is a mess. I've switched to smaller boutiques, pay a little more to a smal
    via Ruth Clemens
  • 04
    Text - Emily Zahra Afshar I have this problem in H&M too... Could you please specify now what measurements you are using for a 16 please? Because ALL of your 16s measure a 12/14 on average as other uk high street stores. Like Reply 115 Yesterday at 2:27am View previous replies H.M H&MO Hello Emily, Thank you for letting us know. We are looking into getting this fixed as soon as possible. Like Reply 6 Yesterday at 6:14am
    via Ruth Clemens
  • 05
    Text - Victoria Sponge Well done for raising this post. I used to love H&M but rarely shop there now for the same reason you highlight here. I'm a size 10 and have often taken several sizes in to a changing cubicle and a 14 doesn't fit me either. I know what size I am and I'm happy with how I look. H&M need to read this feedback and hopefully like most businesses will listen to their customers and make some changes. Ruth you look amazing as you are!
    via Ruth Clemens
  • 06
    Text - Kay Aspey Unbelievable!!! It comes as no shock that many people including children/teens have low self esteem when it comes to their body. Will H&M sort this out?? I highly doubt it, and that is the upsetting thing!!! Fantastic that you have posted this x
    via Ruth Clemens
  • 07
    Text - Courtney Burgess This so rediculously true!! I am typically a size 12 and some of the size 16 clothing didn't even fit me. I am never shopping there again because I will not be made to feel bigger than what I am!
    via Ruth Clemens

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