Restaurant Consults Tape To Disprove Lying Customer

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mattstaff
Jul 12, 2020 7:00 PM EDT

An oldie but a definite goldie. Whenever in doubt, just bringing up that video footage is enough to silence the testiest (and most dishonest) of customers. 

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  • 01
    Text - EEEE 9/30/2018 Don't go! The mussels were rubbery, the scallops were hard and overcooked, and the linguini was inedible and coated in hot sauce (I like heat, but this was all heat and no flavor). The worst, part, however, was that we waited 60 minutes for just an appetizer of French fries (which was the only good part of the meal) and 90 minutes for the entries. I think our waitress simply forgot to put in our order. I remember when this place was Martine's, many years ago. What a shame.
    via JoeBenigo
  • 02
    Text - |of |Comment from |Business Owner 12/2/2018 - Jeremy, Something seemed very wrong about this review so I consulted my staff, checked our security cameras and our point of sale system in an attempt to corroborate your story. We discovered that your account of events, as described above, is a complete fabrication. In other words, the whole thing is a lie. We have clear video footage of you with your family with time stamps as well as time stamps on all orders and checks for your table. You
    via JoeBenigo
  • 03
    Text - Furthermore, we have never once had a complaint about our scallops or the seafood pasta in the nearly eight months we have been serving those dishes. Not one. However, because you were unhappy, for whatever reason, we removed your entrees from bill (after you had consumed them). Please note: the description of the seafood linguini on the menu contains red pepper as an ingredient.
    via JoeBenigo
  • 04
    Text - This is what actually happened according to the stamped security footage and sales records: Sunday September 30, 2018 Table 8 Patio Four Guests 14:18:34 Jeremey and family sit down at the table 14:19:14 Michelle brings menus 14:19:35 Water and utensils arrive 14:19:59 Michelle takes the order 14:28:00 Order Prints in kitchen 14:58:01 Appetizer arrives (mussels and fries which are devoured within a couple minutes) 15:13:05 Entrees arrive (scallops and seafood pasta) 15:26:00 Bill printed a
    via JoeBenigo
  • 05
    Text - For those taking the time to read this reply, I would also like to point out that, not only is Jeremy a liar and someone that likes to eat food he and his family ordered and then get it taken off the bill, he also left $0 tip for his server who had been waiting on him for 80 minutes while one of his kids (old enough to know better, maybe 12? ) was dancing around the patio and getting in the way of other guests and tripping over servers during an extremely busy Saturday lunch service. We t
    via JoeBenigo

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quit your bullshit customer service FAIL awesome ridiculous win
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