Tumblr Thread: Crying As Self Defense Against Karens And Kens

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mattstaff
Jul 29, 2020 7:00 PM EDT

This quick Tumblr thread provides some potentially helpful advice on how to go about counteracting the toxic mess that can be a customer service interaction with a Karen or Ken. Tears, apparently are super effective. Takes a real mean, bitter, and senseless soul to continue badgering someone with insults and entitlement, while that person is crying. 

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  • 01
    Text - beckyloveslife I work retail, and have for many years now. I'm not an easily fazed person and have a Talk No Shit, Take No Shit mentality. However, I also have a pretty intense anxiety disorder on top of other mental health issues and when I started 6+ years ago there were some customers who got to me. So, to all the workers facing Karens and Kens out in the wild, here's my advice - cry. If you have the type of relationships with your coworkers and managers that will support you, don't tr
    via u/cestrumnocturnum
  • 02
    Text - Nothing terrifies an asshole Karen like the indisputable proof that their actions/words are affecting you as a real live person. They feel perfectly entitled to cuss out a cashier over a wrong order/no cash policy/ face mask mandate but when that person starts to cry and asks them why they'd say such mean things? A whole other story, my friend. There's no way to make that situation look good to the manager they demanded to speak with, either. My manager literally got a security guard fire
    via u/cestrumnocturnum
  • 03
    Text - 1. You're not standing there trying to pen up your emotions, crying is a great physical release for negative emotions and you may very well feel somewhat better afterwards. 2. The person who precipitated the situation is forced to not only see you as a person with feelings, but also has to confront the fact that their abuse has consequences beyond themselves. 3. It can actually give your higher-ups leverage to address these situations. 'They yelled at my employee' is one thing, but 'They
    via u/cestrumnocturnum

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customer service tumblr emotional ridiculous karen funny tumblr
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