Owner Responds To Ridiculous Review Of Auto Shop

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  • 01
    Text - Local Guide 14 reviews 2 photos ***** a year ago Be Aware!! I recently changed the starter here. They told me $780 first, as a student couldn't afford that. It's 1/5 value of my car. They brought it down to $700 with an $30 oil change value which I initially appreciated it as I borrowed some money from my friend and couldn't come up with more. I thought that was a good deal as they "helped" me, I made some phone calls after I agreed to change and guess what was quoted $580 at express oil
  • 02
    Text - We got your car in immediately ahead of all appointments. We diagnosed the starter issue and had a discussion with you. You wanted a new starter (not remanufactured) and it needed to be done as fast as possible because you had to get back on the road to Texas by 3:00 PM. I offered a remanufactured unit and a new unit, you still opted for the new unit at the higher price point. After we had started the disassembly. you came back to me and asked us to stop because you weren't able to get th
    via u/daredevil118
  • 03
    Text - Now, while the bill was $700.00 out the door, we replaced your starter with a new Denso (OEM) unit, replaced the intake manifold gasket and did an oil change. If we breakdown the cost, $700.00 less sales tax (S45.79), less intake manifold gasket ($54.99). less oil change ($24.95) and less disposal fees ($5.00), your NEW starter actually cost you $589.27. According to your barometer of cost (S580.00) we are actually less expensive. To your point about AutoZone being very chesp, the dlosest
    via u/daredevil118

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