TV Gets Damaged In Transit, Company Loses Millions

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mattstaff
Apr 1, 2021 11:00 PM EDT

Man, what a prime example of how it can really just benefit a company to do the right thing when they have the chance. For whatever reason this company felt compelled to not fork over the $600 that they should've for a broken TV. Well, that BS decision went on to cost them dearly. 

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  • 01
    Text - r/ProRevenge + Join u/Champion5 • 3y Damage my TV in transit and deny the claim? No more shipments for you. Not sure if this is "Pro" quality but some have asked me to post this here since they think it is. 10 years ago I moved for my job. I had forgot about one of my TV's back home and asked my dad to ship it to me (on my companies account since they paid for my move). A couple days later the delivery driver from Shipping Company A drops it off. The box was heavily damaged so I didn't si
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    Text - Now this Shipping Company A has two separate entities. Parcel and Freight. We solely used this freight company for all of our warehouses across the US. I cut them off at my new store and started using Company B. It only took a month before the salesman from Shipping Company A stopped by. When he showed up and asked why he was losing $20k worth of freight a month I informed him of the $600 broken TV from his sister company a couple months back. He said that he couldn't do anything about it
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    Text - So I guess this is the "Pro" part. Fast forward a couple years and I've been promoted within the company to make certain decisions and one happens to be logistics. NONE of our locations use Shipping Company A. Some months we spend well over $100k but most are around $80k company wide and this has been going on for several years now. We also inform customers to use Shipping Company B since Shipping Company B is awesome and treat us very wellI. Since about 2011 we have used them country wid
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