Hotel GM Shuts Down Customer's Lies With The Truth

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mattstaff
Dec 24, 2020 3:00 PM EST

Man, these compulsive liars just keep on coming out of the woodwork. As long as we've had the internet, we've had a whole bunch of lazy fools thinking that they can get away with pawning their bundles of lies, without anyone ever fact checking them. Well, that couldn't be further from the reality. Fortunately, there are plenty of people around that are more than ready to run the quick research on people's various works of fiction that they insist is the truth. In this case, we have a hotel GM masterfully shut down a customer's lies with the truth. 

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  • 01
    Text - "Terrible" O0000 19 Feb. 2019 (1 Review) Took $300 out my account for extra cleanin when it was just a couple streamers on the floor!!! When I called to ask the staff were so so rude me! Never going back and never recommending to anyone! Horrible place
    via YashaK1
  • 02
    Yellow - Management Response General Manager 19 Feb. 2019 Hi Brett, The $300 charged (which you acknowledged you were liable to pay) was made up of two transactions. The first amount was our $200 Smoking Fee. For the health and safety of other hotel patrons, smoking is strictly prohibited at the Au.. Hotel. The second charge of
    via YashaK1
  • 03
    Text - $100 did not even cover our cleaning expenses. We needed to get the carpets professionally cleaned due to lotions and food being trodden into the carpet. The amount of garbage, including streamers, collected from the room was extreme. You had not even made an attempt to tidy the room upon departure and your lack of care and consideration is offensive. Thank you for choosing not to stay with us in the future..../ was going to suggest the same.
    via YashaK1

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quit your bullshit customer service hotel satisfying awesome win
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