Mindless Things Said By Credit Card Customers

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mattstaff
Mar 6, 2021 3:00 PM EST

It's insights like these that lead us to believe with an unshakable doubt that there are people in this world that should absolutely not have credit cards. Seriously, the kinds of encounters that the folks working for banks have with the world's most impressively clueless human beings are enough to leave you speechless. For another post along a similar vein, check out the dumbest financial advice that people have ever received. 

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  • 01
    Font - r/talesfromcallcenters + Join u/HoneyDippinDan · 1y 1 S 2 Dumb things uttered by my credit card customers. M Me: Thank you for call credit card company, this is HoneyDippinDan. How may I help you? Customer: Is it open? Me: I don't understand what you mean. Customer: Is the store open?
    via u/HoneyDippinDan
  • 02
    Font - Me: I don't know. I work at a credit card company. You would need to call the store to ask them their hours. Customer: Well how can you be at a credit card company. I called the number off the back of my credit card. Customer: I need you to send me another credit card. This one is full.
    via u/HoneyDippinDan
  • 03
    Font - Customer: My credit card keeps getting declined. Why is that? Me: We haven't received a payment in three months, so we suspended the use of your card. Customer: Well, that's one theory. What's else can it be?
    via u/HoneyDippinDan
  • 04
    Font - Customer: I don't understand why I keep getting late payment fees. I always make sure to put my payment in the mail the day it's due. Customer: I need to report a fraudulent charge on my account. Some place called Late Payment Fee was somehow able to charge my account.
    via u/HoneyDippinDan
  • 05
    Font - Even sadder, I once got this: Customer: There is a really weird charge on my account. It appears to be from a store called Thank you for your payment and they charged me negative 200 dollars. How can that be?
    via u/HoneyDippinDan
  • 06
    Font - Customer: l'm at the store and my card isn't working. What's going on? Me: I see that you called us just a half hour ago and reported your credit card stolen. Customer: Well I know that. That's not fair. If I knew you guys were going to shut the card off, I would have never reported the card stolen. BTW, given that she attempted to make a series of very large charges, I strongly suspect that she convinced herself that she found a great new way to scam us.
    via u/HoneyDippinDan
  • 07
    Font - Customer: Why are you guys still charging me interest? I purposely maxed the card out so there shouldn't be any more room on the card to charge the interest. Sadly, I actually heard this several times.
    via u/HoneyDippinDan
  • 08
    Rectangle - Idaisy1017 · 1y Man, I used to work for a bank and heard some crazy stuff like this too! With credit cards and checking accounts. It's sad. There really needs to be financial education classes for all. 298 ...
    via u/HoneyDippinDan

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