Anyone who has ever grinded through the exhausting state of existence that can be working a job at a call center has likely fielded their fair, infuriating share of terribly entitled and delusional customers. This customer sounds like they're on a level of their own. They had the nerve to get totally nasty toward a call center employee over the employee's elected professional nickname. Like, what? It seems like some people really just need to have a fight with someone over something no matter what. For some more call center drama check out this story where a call center wouldn't give an employee a raise, and then a malicious compliance ensued.
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