Error Grants Person Free Netflix for Years

Author image for Eric Lund
Eric Lund
Dec 19, 2021 2:00 PM EST

Getting your email mixed up with someone else's for an account is confusing — our minds immediately go toward identity fraud and someone stealing your credit card information, right? Well, clearly not in every case — especially when the fates of Netflix accounts used by untold amounts of people are concerned.

Redditor u/SoftPocketss took to r/MaliciousCompliance to share this wild story; somehow their email had grown associated with the wrong Netlfix account, and after a pain of a time dealing with Netflix customer service they wound up just using someone else's Netflix account for a whole decade with no issue whatsoever. It must have been wild to see that empire finally crumble and finally consider whether or not it's worth paying for Netflix. Do they pay for other streaming services? We need to know more details.

For some more company shenanigans, here's a dude who got hounded for trivial debt and ended up paying them a dime.

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  • 01
    Font - O r/MaliciousCompliance · Posted by u/SoftPocketss 20 hours ago 2 8 20 2 14 17 3 19 The End to a Free Decade of Netflix oc M Between eight and ten years ago I received an email welcoming me to Netflix. That was a bit concerning since I hadn't signed up so I contacted the company. They told me someone must have accidentally used my email when they created an account. Our last names were the same and our first initial. I said Oh no problem, you must have additional contact information for t
    via SoftPocketss
  • 02
    Font - Well, immediately that was a big problem for Netflix and well, no they couldn't remove the email because it was the only one they had for the account and how did they even know that it was mine? I said give me your email address and start talking, I will email you the words as they come out of your mouth. That wasn't good enough for proof somehow. More likely I was in the other person's Gmail account asking to not have Netflix?
    via SoftPocketss
  • 03
    Font - What they finally ended up doing was changing the account password so that when the customer went to log back in they wouldn't be able to and would need to do a password reset by calling Netflix and then they would confirm the email address. I kept getting Netflix emails so that didn't work - I called again, same again - didn't work. I changed the password several times myself because I could use the forgot password function and get an email to reset it, that didn't work. I don't know how
    via SoftPocketss
  • 04
    Font - For the last eight to ten years I have had Netflix on everything thing I own. I have signed in on hotel televisions, used it on my phone, my XBOXS; My kid uses it. I only ever signed in under "Family" and told him to do the same. The entire history in "Family" is us. The other logins, "Fred", "Softee", and "Lylla" accumulated history. I would occasionally look because, curious. Never did a single new show appear in the "Family" watch history that wasn't because of me. Well, I woke up this
    via SoftPocketss
  • 05
    Font - Thank you Softee! It has been an amazing run and I am not sure why you gave me free Netflix for the last decade but I think you are amazing! Tldr: I asked Netflix to remove my email address from an account that was not mine that I did not pay for, they would not because they needed to have an email associated with an account. It stayed that way for ten years and I used the account for free.
    via SoftPocketss
  • 06
    Head - stoicjohn 21 hours ago e3 3 2 3 I've got this same problem with my email tied to some little old lady's Home Shopping Network account. She's recently taken up water colors, I'm glad she's got a hobby.
    via SoftPocketss
  • 07
    Font - ArielPotter 18 hours ago I've gotten Cheryls Cookies in the mail, every holiday, for the last 2.5 years. They're being sent to the right address- No one by that name has ever lived here. I've done EVERYTHING I can to try and correct the issue, but I stopped worrying around the 5th delivery. Looking forward to my Easter cookies next week!
    via SoftPocketss

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