Woman Complains About Lousy Customer Service, Gets Called A Karen

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mattstaff
May 15, 2021 10:00 PM EDT

The term "Karen" gets thrown around a whole lot these days. It's grown to be the go-to name to assign to anyone who insists on being a terribly entitled, straight up nasty human being to folks that are working customer service jobs. With all that being said, it seems like this woman was wrongly called a "Karen." She was dealing with some genuinely poor customer service, and decided to call the company out on it. 

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  • 01
    Font - 2 3 1 AITA for requesting a refund Settle the debate. My boyfriend thinks I'm a mini Karen. We've been doing our house up for a year. It was a massive project that we knew we wanted to do and want to continue buying houses and then doing them up and selling them. We were waiting on a delivery for gravel as we've just redone the driveway. We booked and paid for a specific day for the delivery to come. My boyfriend took the day off that specific date as it was several tonnes on gravel to sh
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  • 02
    Font - I had to phone up on the day of the delivery to find out where the delivery was only to be told it wasn't going to be there that day. The delivery was the following day but only half turned up so I had to phone up again to find out where it was, it was delivered on the 3rd day. So here we are annoyed that boyfriend has had to take 2 extra days off work and to find out we haven't enough. So we need to order more. It's a very specific gravel that you can only get a certain mix of at this on
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  • 03
    Font - I order the next lot begrudgingly. We book and pay for a specific delivery date. The date comes and goes. The delivery is a week late. But we haven't been told this, the late delivery dates are found out by me contacting them, not them letting us know. I've asked for a partial refund of the second delivery as we've had poor customer service twice now and late delivery dates both times. Resulting in boyfriend taking days off that he didn't need too. Boyfriend says I'm being a 'Karen' for a
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  • 04
    Organism - According Television6 · 6h · Craptain [191] NTA, that's dreadful service and I think you're absolutely right to complain. At the end of the day they're costing you through your boyfriend having to take multiple days off. My rule of thumb is I don't mind if companies make mistakes, it's how they handle those mistakes that determines whether I complain. They handled it dreadfully. G Reply 1 947 3 ...
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  • 05
    Font - La5al • 6h NTA. Tell your boyfriend to stop being a push over. G Reply 1 4.5k ...
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  • 06
    Font - Illustrious_Device70 · 6h · Partassipant [2] NTA. That is poor service. Time is literally money and it was lost due to this delay. Not only that, they didn't apologize, or notify ahead that it was going to be late. You had to get it out of them. So l'd be mad and ask for a refund and take my business elsewhere. G Reply 1 322 3 ...
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  • 07
    Organism - NTA, that is not a Karen move at all - you've paid for a specific service that has not occurred, you've been let down, you've had massively underpar customer service. Also, if you and BF wish to make a career of this, he needs to let go of his outlook - stuff like this will set you back, and you need to get on top of it appropriately. G Reply 1 168 3 ...
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  • 08
    Font - Beautiful-Outside646 • 6h NTA- Karen is definitely a term that gets thrown around divorced from its original meaning. You were justified to ask for a partial refund, and if you and your boyfriend continue to flip houses together the cost of labor and time will only grow with each house you flip dealing with this company. You say this is the only company you can get this type of gravel from, but it might be worth looking further away for a reliable supplier (and leaving an anonymous public
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  • 09
    Font - NTA. Why is your boyfriend rudely dismissing your legitimate concerns? G Reply 163 + ...
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  • 10
    Font - If you paid extra for a specific delivery date and they did not meet their end of that obligation, you should ask for a refund for that portion of your payment. NTA. G Reply 4 72 3 ...
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  • 11
    Azure - tonks-lupin1313•6h · Partassipant [2] NTA - you made an order and they messed up twice. G Reply 4 19 3 ...
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  • 12
    Font - NTA. I'd want the refund too. It's costing you extra every time you waste a day off work and it's entirely their fault. G Reply 1 13 3 + ...
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  • 13
    Font - NTA. You booked a specific day and paid for that day. Once money is involved service needs to be what was paid for. G Reply ↑ 13 3 ...
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  • 14
    Font - rosejoy0 · 5h NTA Always stand up to horrible service. G Reply
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  • 15
    Font - el_gilliath · 5h NTA, woulda done the same G Reply ...
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  • 16
    Font - R_Mack · 4h · Partassipant [1] NTA. You didn't get what you paid for and they've messed you around multiple times. G Reply ...
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  • 17
    Smile - BandNervous • 2h NTA, you're not a Karen unless you're acting entitled to stuff . You're just trying to get the service you paid for. G Reply ...
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customer service FAIL cringe Awkward relationships Reddit karen dating
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