Life just loves to be difficult and to throw curveballs your way. If it seems like you've found yourself walking on easy street, there's probably that lingering, conditioned feeling bouncing around the back of your brain that it's only a matter of time before some sort of obstacle presents itself. The general best course of action is to take those hurdles as they come, and do what you can to navigate them from as calm and understanding of a place as is possible.
Unfortunately, this customer let their anger get the best of them. It's very hard to approach a problem from a rational place when the anger's taken the reins. But hey, we're only human after all. It can happen to the very best of us. Plus, it really would suck to realize that you've fallen victim to the old hungry ATM debacle.
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